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About

More than 80% of companies think they deliver a superior experience, while only 8% of their stakeholders agree. Take control over this experience gap and improve your journeys by collecting feedback on autopilot via Ratecard. Our survey builder lets you create your questionnaire within minutes. We provide you with 20+ question types you can use with one click: CES, CSAT, NPS (standard/EU), and many more. We love to help you maximize your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible. Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. Negative respondents provide valuable feedback, so we thank them.

About

See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Reputation Management solution for companies

Audience

Companies searching for a solution to dramatically improve their guest engagement

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€9.99 per user per month
Billed annually
Free Version Not Supported
Free Trial Not Supported

Pricing

$79.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ratecard
Founded: 2017
Netherlands
get.ratecard.io

Company Information

VenueLytics
Founded: 2015
United States
www.venuelytics.ai/

Alternatives

Brew Survey

Brew Survey

BaseMobility

Alternatives

Ur Venue

Ur Venue

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CHI Express

CHI Express

Logica Infotech Services

Categories

Categories

Concierge Supported
Guest Messaging Supported
Venue Management Supported

Venue Management Features

Attendee Management Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Not Supported
Reservations Management Supported
Resource Booking Not Supported
Sales Management Not Supported
Staff Management Not Supported

Integrations

ASI PMS Not Supported
Easyflow Supported
Junos Traffic Vision Not Supported
Wufoo Supported

Integrations

ASI PMS Supported
Easyflow Not Supported
Junos Traffic Vision Supported
Wufoo Not Supported
Claim Ratecard and update features and information
Claim Ratecard and update features and information
Claim VenueLytics and update features and information
Claim VenueLytics and update features and information