QuickReturns

QuickReturns

Infoxen Technologies
QuickReturns Reponse

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QuickReturns:

About

QuickReturns is a Shopify returns and exchanges app for ecommerce merchants. Shoppers use a branded self-service portal to submit return requests, select items and reasons, and choose an exchange, store credit or refund. Merchants configure return windows, exclusions, reasons and fees, then review requests manually or automate approvals, refunds and replacements with rules. The app supports exchanges for other variants and products, multi-item requests, return labels and reverse pickups through courier connections, payment and refund workflows, and connections to order and warehouse systems. Reporting helps teams review return reasons, exchange activity and refund methods. Paid plans include ConvertX product offers, API access, webhooks and custom integrations. QuickReturns is intended for Shopify-based direct-to-consumer brands and the teams managing returns, operations and customer experience.
Reponse:

About

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. Unlimited seats on every plan: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, order tracking and returns handled in the chat, each customer's tickets and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, find orders and start returns, triage tickets and draft replies for the team. Three plans with every AI agent: $39 a month for 1,000 AI actions, $99 for 3,000 and $249 for 10,000, then $0.05 per extra action, billed through Shopify within the monthly budget the merchant sets. Each plan starts with a free 14-day trial. Reponse works in English and French and installs from the Shopify App Store.
QuickReturns:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Reponse:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
QuickReturns:

Audience

Shopify stores.
Reponse:

Audience

Shopify merchants and ecommerce support teams
QuickReturns:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Reponse:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
QuickReturns:

API

Offers API Supported
Reponse:

API

Offers API Not Supported
QuickReturns:

Screenshots and Videos

No images available
Reponse:

Screenshots and Videos

QuickReturns:

Pricing

$19/month
The Forever Free plan includes 10 return requests per 30-day cycle. The Growth plan is $19/month for 60 requests, with additional requests at $0.40 each. Paid plans include every feature, and a 7-day trial is available.
Free Version Supported
Free Trial Not Supported
Reponse:

Pricing

$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Version Not Supported
Free Trial Supported
QuickReturns:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reponse:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
QuickReturns:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Reponse:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
QuickReturns:

Company Information

Infoxen Technologies
Founded: 2017
United States
quickreturns.ai/
Reponse:

Company Information

Reponse
France
reponse.ai
QuickReturns:

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QuickReturns:

Categories

Returns Management Supported
Reponse:

Categories

Help Desk Supported
Reponse:

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported
QuickReturns:

Integrations

Shopify Supported
Delhivery Supported
Easyship Supported
Model Context Protocol (MCP) Supported
Shippo Supported
Shiprocket Supported
Stripe Supported
Unicommerce Supported
Reponse:

Integrations

Shopify Supported
Delhivery Not Supported
Easyship Not Supported
Model Context Protocol (MCP) Not Supported
Shippo Not Supported
Shiprocket Not Supported
Stripe Not Supported
Unicommerce Not Supported
QuickReturns:
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Reponse:
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