QuickReturnsInfoxen Technologies
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QuickReturns:
About
QuickReturns is a Shopify returns and exchanges app for ecommerce merchants. Shoppers use a branded self-service portal to submit return requests, select items and reasons, and choose an exchange, store credit or refund. Merchants configure return windows, exclusions, reasons and fees, then review requests manually or automate approvals, refunds and replacements with rules. The app supports exchanges for other variants and products, multi-item requests, return labels and reverse pickups through courier connections, payment and refund workflows, and connections to order and warehouse systems. Reporting helps teams review return reasons, exchange activity and refund methods. Paid plans include ConvertX product offers, API access, webhooks and custom integrations. QuickReturns is intended for Shopify-based direct-to-consumer brands and the teams managing returns, operations and customer experience.
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Reponse:
About
Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. Unlimited seats on every plan: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, order tracking and returns handled in the chat, each customer's tickets and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, find orders and start returns, triage tickets and draft replies for the team. Three plans with every AI agent: $39 a month for 1,000 AI actions, $99 for 3,000 and $249 for 10,000, then $0.05 per extra action, billed through Shopify within the monthly budget the merchant sets. Each plan starts with a free 14-day trial. Reponse works in English and French and installs from the Shopify App Store.
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QuickReturns:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Reponse:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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QuickReturns:
Audience
Shopify stores.
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Reponse:
Audience
Shopify merchants and ecommerce support teams
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QuickReturns:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Reponse:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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QuickReturns:
API
Offers API
Supported
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Reponse:
API
Offers API
Not Supported
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QuickReturns:
Screenshots and VideosNo images available
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Reponse:
Screenshots and Videos |
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QuickReturns:
Pricing
$19/month
The Forever Free plan includes 10 return requests per 30-day cycle. The Growth plan is $19/month for 60 requests, with additional requests at $0.40 each. Paid plans include every feature, and a 7-day trial is available.
Free Version
Supported
Free Trial
Not Supported
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Reponse:
Pricing
$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Version
Not Supported
Free Trial
Supported
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QuickReturns:
Reviews/
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Reponse:
Reviews/
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QuickReturns:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Reponse:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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QuickReturns:
Company InformationInfoxen Technologies
Founded: 2017
United States
quickreturns.ai/
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Reponse:
Company InformationReponse
France
reponse.ai
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QuickReturns:
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QuickReturns:
Categories |
Reponse:
Categories |
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Reponse:
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
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QuickReturns:
Integrations
Shopify
Supported
Delhivery
Supported
Easyship
Supported
Model Context Protocol (MCP)
Supported
Shippo
Supported
Shiprocket
Supported
Stripe
Supported
Unicommerce
Supported
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Reponse:
Integrations
Shopify
Supported
Delhivery
Not Supported
Easyship
Not Supported
Model Context Protocol (MCP)
Not Supported
Shippo
Not Supported
Shiprocket
Not Supported
Stripe
Not Supported
Unicommerce
Not Supported
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QuickReturns:
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Reponse:
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