TextBackGoTextBack
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Related Products
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About
PoolCRM is a pool service CRM built by a former pool company owner. Route software like Skimmer and Pool Brain runs the day. PoolCRM handles the customer side: getting the lead, closing the quote, and keeping the account.
Features:
- Missed call text back in 10 seconds from the company's own number
- Quote follow-up automation on day 1, 3, 7, and 14 until the customer replies
- Google review requests after every completed job, with a feedback gate
- Two-way texting, website chat, and Google Business Profile messages in one inbox
- Lead pipeline: New, Contacted, Quoted, Won, Lost
- Seasonal campaigns for openings, closings, and filter cleans
- 60-day win-back messages for cancelled accounts
- Reporting on missed calls, quotes, and reviews
- Zapier and webhooks to Skimmer, Pool Brain, Jobber, and QuickBooks
Built for one to ten truck pool service companies. Works alongside existing route software. Setup done by the vendor in three business days.
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About
TextBack helps phone-driven local businesses respond to missed, busy, and after-hours calls with automatic text messages and a shared inbox. Callers can continue a two-way conversation, request a callback, ask for a quote and submit photos, or request an appointment from available calendar slots. The service supports English and Spanish conversations, AI-drafted replies that a business approves before sending, follow-up messages, quote and appointment reminders, and review requests after completed jobs. Businesses can also use an included website, lead-form inbox, and optional directory listing. TextBack provides weekly activity reports and emergency-message alerts for trades such as HVAC, plumbing, electrical, roofing, and other local service businesses.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Pool service and pool cleaning companies with one to ten trucks, plus home service businesses such as lawn care, pest control, HVAC, plumbing, and window cleaning that run recurring routes or quote jobs by phone
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Audience
Local service businesses.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$297 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPoolCRM
Founded: 2024
United States
thepoolcrm.com
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Company InformationGoTextBack
United States
gotextback.com
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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