Pool Service Software (PSS)

Pros: Simple, customizable, and affordable. Great for tracking chemicals and managing routes. PSS has been phenomenal.

Cons: Reporting features could be better. The reporting needs a massive haul, and some others need some tweaks.

Overall: That software is simple, customizable in some areas, Good customer support can be crucial for troubleshooting and getting the most out of the software. Their customer service team is on point, we've had a couple of tech issues fixed and at least one functionality wish granted after providing feedback.

Pros: It has been great having software that keeps everything in one place. Being able to manage our visit reports and billing from a single platform has made our workflow much more efficient and organized.

Cons: One improvement that would be very helpful is having more detailed reporting options. It would also be beneficial to extend the available date range for reports to up to one year, as this would make billing reviews, audits, and year-end reconciliations much more efficient.

Overall: It’s been a great overall experience, and we’re very happy we made the switch. Having everything in one platform has made our day-to-day operations much more efficient and organized. The software has streamlined our workflow, saved us time, and made it much easier to manage our business. We appreciate the work your team has put into creating and continually improving the platform. Keep up the great work, you’ve built a product that has truly made a positive difference for us!