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About

Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.

About

The safest, and most remarkably effective, LinkedIn Automation platform to generate quality leads fast. Built for Agencies, Sales Teams & Growing Start-ups. Turn your LinkedIn profile into a lead converting sales machine, our simple to use and advanced features enable you to automate and close deals faster! We’re a future-thinking Sales Engagement platform that has been in the game for 5+ years. Our solution has helped users scale & develop their revenues by providing an affordable way to generate leads. We power over 6,000+ B2B companies and 300+ agency partners in generating over 500K+ in new leads & opportunities! Automatically grow your network & connect with the right people. You can run multiple connection campaigns simultaneously. Set up an unlimited number of follow-up message sequences to triple your conversion rate using our reply-detection feature.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business owners

Audience

For online sellers looking for a B2B social selling tool for LinkedIn

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$399 per month
Try Podium for free for 14-day, no strings attached.
Free Version
Free Trial

Pricing

$70 per user, per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • The best part of this software is that you can handle all of it from your phone as if you were just texting someone. If someone hops on your website and has any questions or concerns a notification comes up on the bottom corner of the page providing a way for the visitor to contact the company. These messages do go straight to the phone of the the individual over the website, which makes the communication personable and quick.
  • Podium has an excellent interface; it has a high quality in sending files, I can send images or audios without losing quality. Besides that, I use it to create more effective communication and with guaranteed security conditions. Podium cloud is incredible for storing information.
  • This is by far the best review gathering platform for Google around. I think they are actually backed by Google.
  • To get all your reviews from different platforms makes it easier and saves time in the process. A very user friendly app which is easy to set up.
  • It makes interactions easy. Using only one platform we can reply to each and every messages. Google, Facebook, Instagram we can easily connect with our customer on any platform using this software. Responses very quickly. Simple and easy to use. Also we can check the history of any customers interaction.
  • Easy to use for both admins & users Efficient Review tracking Great dashboard for comprehensive view Integration with many platforms like Google, Facebook Automated Review invites feature Responsive customer service
  • The interface for both the administrator and customer is very simple and attractive. I can easily send someone a review invite in within few seconds that goes directly to the customer's phone. It's very effective and quick.
  • Clients can leave Google locals and Facebook review with some clicks. Which makes your business get recognized. Attractive and clean overall user interface. Easy to respond on negative feedback.
  • We've used this with a lot of our clients and it's a great way to send out sms reviews on the go and live chat on your website.
  • Easy to use and very simplistic. Encompasses everything you'd need to set up reviews to gather from customers.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Podium
Founded: 2014
United States
www.podium.com

Company Information

SalesFlow
Founded: 2018
United Kingdom
salesflow.io

Alternatives

Alternatives

KUKUI

KUKUI

Kukui
RedPodium

RedPodium

Webconnex
Podium DAW

Podium DAW

Zynewave

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Management Features

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Account Based Marketing Features

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

Sales Force Automation Features

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Social Selling Features

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

Integrations

Agiliron
CDK Global
Denticon
Dentrix
Facebook
Instagram
Kickserv
Morphic
Nextech
Open Dental Software
QuickBooks Online
RepliQ
Rides Rental Software
SalesRabbit
Shift
Solo
Stackreaction
Storage Commander Cloud
Tekmetric
WildJar

Integrations

Agiliron
CDK Global
Denticon
Dentrix
Facebook
Instagram
Kickserv
Morphic
Nextech
Open Dental Software
QuickBooks Online
RepliQ
Rides Rental Software
SalesRabbit
Shift
Solo
Stackreaction
Storage Commander Cloud
Tekmetric
WildJar
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Claim SalesFlow and update features and information