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About

Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

About

Collaborate with colleagues. Engage with customers. Any channel. Any device. Anywhere. Telephony, PBX, messaging, meetings, and contact center in one simple platform. Reach out and engage with customers and colleagues. Empower your workforce with the right tools. One app for both customer engagement and collaboration with colleagues. Agents can work remotely without compromising a great customer experience. Get work done with one simple app for calling, messaging and meetings. Avoid distractions and collaborate in real-time. Use smart features to let colleagues know when you're available, and when you're not. Stay connected, stay productive. Fixed and mobile telephony, and PBX. All your voice communication needs in one place. Any device, any platform. Regardless of where a call happens - over cellular, PSTN or the internet - the experience and features are the same.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$12.74/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Phone.com services have little to no downtime. Very easy to use and set up, with excellent client care. Very easy customization and configuration.
  • Good connection and stable network. Helps to grow my business and connect to other companies. Conferencing, calling and video calling makes it easy to advance my business.

Cons

  • Provisioning new phone tends to be a little complicated; there is no self-help portion to adding new (physical) phones.
  • No cons, it had helped me to grow my business and connect to other companies and customers.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Phone.com
Founded: 2007
United States
www.phone.com/small-business-phone-service/

Company Information

Telavox
Founded: 1924
Denmark
telavox.com

Alternatives

Alternatives

Telia ACE

Telia ACE

Telia Company
Zoom Phone

Zoom Phone

Zoom Communications

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Axis LMS
Comm100
Freshdesk
Google Workspace
HostBill
HubSpot CRM
HubSpot Customer Platform
IntraManager
Lariat Collections Platform
Lime CRM
Microsoft Power BI
Microsoft Teams
Salesforce
Stackreaction
Upsales
Zapier
Zendesk
Zisson
Zoho CRM

Integrations

Axis LMS
Comm100
Freshdesk
Google Workspace
HostBill
HubSpot CRM
HubSpot Customer Platform
IntraManager
Lariat Collections Platform
Lime CRM
Microsoft Power BI
Microsoft Teams
Salesforce
Stackreaction
Upsales
Zapier
Zendesk
Zisson
Zoho CRM
Claim Phone.com and update features and information
Claim Phone.com and update features and information
Claim Telavox and update features and information
Claim Telavox and update features and information