everything HelpDeskGroupLink
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Related Products
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About
Automate patch management with PDQ Deploy & Inventory. Use PDQ Inventory to scan, collect, and organize your devices, then use PDQ Deploy to set a preferred schedule for deployment. Once the deployment has been scheduled, PDQ will automatically and silently apply updates without inconveniencing end users.
- Integrate with Active Directory to easily collect device data 📊
- Schedule multi-step and multi-application custom deployments 💻
- Access the Package Library, which includes 100+ ready-to-deploy third party applications 📦
- Remotely execute commands, run scripts, and force reboots 🥾
- Apply updates silently 🤫
- Create custom device groupings 🖥️
- Use our PowerShell scanner, CLI, and other prebuilt tools 🧰
- Save and export reports, including custom data like asset information 📈
- Share servers and databases with other consoles 🤝
tl;dr — PDQ Deploy and Inventory makes device management simple, secure, and pretty damn quick.
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About
everything HelpDesk is a simple web-based help desk solutions specially created for K-12 and local and state governments. Developed by GroupLink, a leading K-12 and government help desk, this robust help desk platform simplifies incident requests, increases productivity, and improves end-user satisfaction. everything HelpDesk provides a host of features that enable organizations to streamline and track issues, and report progress. These include email and calendar Integration, ZENworks and directory integration, asset discovery, mass ticket updates, multi-departmental service desk solution, iPhone and Android specialized interface, and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
System Administrators, IT professionals, Network Administrators, Help Desk technicians
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Audience
everything HelpDesk by GroupLink supports K-12 schools, higher education, local and state governments, and industries that require a software that reduces total cost of ownership, improves tracking effectiveness, and delivers measurable reporting.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1,575/year/user
Free Version
Free Trial
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Pricing
$20.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPDQ
United States
www.pdq.com
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Company InformationGroupLink
Founded: 1996
United States
www.grouplink.com
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Categories |
Categories |
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Patch Management Features
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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