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About

Automate patch management with PDQ Deploy & Inventory. Use PDQ Inventory to scan, collect, and organize your devices, then use PDQ Deploy to set a preferred schedule for deployment. Once the deployment has been scheduled, PDQ will automatically and silently apply updates without inconveniencing end users. - Integrate with Active Directory to easily collect device data 📊 - Schedule multi-step and multi-application custom deployments 💻 - Access the Package Library, which includes 100+ ready-to-deploy third party applications 📦 - Remotely execute commands, run scripts, and force reboots 🥾 - Apply updates silently 🤫 - Create custom device groupings 🖥️ - Use our PowerShell scanner, CLI, and other prebuilt tools 🧰 - Save and export reports, including custom data like asset information 📈 - Share servers and databases with other consoles 🤝 tl;dr — PDQ Deploy and Inventory makes device management simple, secure, and pretty damn quick.

About

everything HelpDesk is a simple web-based help desk solutions specially created for K-12 and local and state governments. Developed by GroupLink, a leading K-12 and government help desk, this robust help desk platform simplifies incident requests, increases productivity, and improves end-user satisfaction. everything HelpDesk provides a host of features that enable organizations to streamline and track issues, and report progress. These include email and calendar Integration, ZENworks and directory integration, asset discovery, mass ticket updates, multi-departmental service desk solution, iPhone and Android specialized interface, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

System Administrators, IT professionals, Network Administrators, Help Desk technicians

Audience

everything HelpDesk by GroupLink supports K-12 schools, higher education, local and state governments, and industries that require a software that reduces total cost of ownership, improves tracking effectiveness, and delivers measurable reporting.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1,575/year/user
Free Version
Free Trial

Pricing

$20.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PDQ
United States
www.pdq.com

Company Information

GroupLink
Founded: 1996
United States
www.grouplink.com

Alternatives

Alternatives

ConnectWise RMM

ConnectWise RMM

ConnectWise
Infizo Desk

Infizo Desk

Infizo
VI Service Desk

VI Service Desk

Velocity Integrations Software

Categories

Categories

Patch Management Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Gmail
Microsoft Outlook
PCmover® Enterprise

Integrations

Gmail
Microsoft Outlook
PCmover® Enterprise
Claim PDQ Deploy & Inventory and update features and information
Claim PDQ Deploy & Inventory and update features and information
Claim everything HelpDesk and update features and information
Claim everything HelpDesk and update features and information