Related Products
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About
With a whole load of channels to toggle between and the public always watching, delivering social customer care and marketing content that knocks their socks off is no easy feat. But what if you could enhance your tech stack with one powerful platform to manage your digital conversations? Well, now you can. The Orlo platform empowers you to focus on what really matters - providing a great customer experience - and it only takes a matter of hours to get you set up! The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on social, live chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox. Engaging your audience just got easier with Orlo’s marketing solution. Support your customers at the moments that matter with our integrated live chat solution.
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About
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses interested in a powerful platform to manage their digital conversations and improve their customer service
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Audience
Chat and Collaboration platform for companies
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$4/month/user
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOrlo
Founded: 2013
United Kingdom
www.orlo.tech/solutions
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Company InformationRake
United States
www.rake.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Communications Management Features
Batch Communications
Not Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Not Supported
Personalization
Not Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Collaboration Features
Brainstorming
Not Supported
Calendar Management
Not Supported
Chat / Messaging
Supported
Contact Management
Supported
Content Management
Not Supported
Document Management
Not Supported
Project Management
Not Supported
Real Time Editing
Not Supported
Task Management
Supported
Version Control
Not Supported
Video Conferencing
Not Supported
Internal Communications Features
App Integration
Not Supported
Blogs
Not Supported
Chat/Messaging
Supported
Email Management
Not Supported
Employee Directory
Not Supported
Event Calendar
Not Supported
Newsletter Management
Not Supported
Photo Gallery
Not Supported
Social Sharing
Not Supported
Survey Management
Not Supported
Telephony
Not Supported
Video Chat
Not Supported
Voice Chat
Not Supported
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Task Management Features
Collaboration
Supported
Create Subtasks
Not Supported
Gamification
Not Supported
Gantt Charts
Not Supported
Mobile Access
Supported
Percent-Complete Tracking
Not Supported
Progress Tracking
Supported
Recurring Tasks
Not Supported
Reporting/Analytics
Supported
Spreadsheet View
Not Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Not Supported
To-Do List View
Not Supported
Team Chat Features
End-to-End Encryption (E2EE)
Supported
File Sharing
Supported
Groups / Channels
Supported
Payments
Not Supported
Search / Filter
Supported
Self-Destructing Messages
Not Supported
Stickers / GIFs
Supported
Threaded Discussion
Not Supported
Video Conferencing
Not Supported
Voice Calling
Not Supported
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Integrations
Facebook
Supported
WhatsApp
Supported
Microsoft Dynamics 365
Supported
Microsoft Power BI
Supported
NiCE CXone Mpower
Not Supported
Stackreaction
Not Supported
Twilio
Not Supported
Zapier
Not Supported
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Integrations
Facebook
Supported
WhatsApp
Supported
Microsoft Dynamics 365
Not Supported
Microsoft Power BI
Not Supported
NiCE CXone Mpower
Supported
Stackreaction
Supported
Twilio
Supported
Zapier
Supported
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