UniAgent

UniAgent

Consilium Software
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About

Through a single platform, marketing organizations can manage and orchestrate all interactions with your customers across email, mobile, social, display, and the web. CMOs across all industries will be equipped with the ability to drive exceptional customer experiences across all marketing interactions and throughout the customer’s lifecycle. Make data from disparate sources useful, create precisely targeted audiences, and then empower customers to determine their own next experience by interacting with them in near real-time. Oracle Responsys empowers marketing teams with the tools to deliver the relevant, engaging experiences their customers demand across devices, channels, and lifecycles. Email marketers still face the challenge of leveraging customer data to personalize email, driving sustained engagement, and coordinating email marketing across disparate marketing channels. Oracle Responsys features award-winning email marketing capabilities.

About

Enterprises are proactively working towards enhancing their Customer Experience strategy to track, oversee, and organize every interaction between a customer and the organization throughout the customer lifecycle. The end goal is to optimize interactions from the customer's perspective and, as a result, foster customer loyalty. As customer care evolves to multiple channels like web chat, SMS, and social media —there’s a need to offer a seamless and consistent experience to customers across all the channels. Consilium customer experience management (CEM) solution - UniAgent™ offers you the right environment to efficiently manage each interaction and seamlessly deliver an Omni-channel experience to your customers. UniAgent™ lets you select the right channel at the right time, applying all relevant information and context to deliver a unique and personalized experience across the customer’s entire journey.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Digital marketers that want a powerful cloud marketing platform

Audience

Enterprises in search of a CRM-CTI solution to optimize their customer experience and customer engagement across all touchpoints

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/marketingcloud/products/cross-channel-orchestration/

Company Information

Consilium Software
Founded: 2007
Singapore
consiliuminc.com/product/UniAgent-crm-cti-connector

Alternatives

Alternatives

KONDESK

KONDESK

KONZE Enterprise Pty Ltd
Cloudphoney

Cloudphoney

ITECHDOMAIN.COM
Etiya CRM

Etiya CRM

Etiya
inQuba CX

inQuba CX

inQuba

Categories

Categories

Integrations

Amazon Web Services (AWS)
Avora
Bloomreach
Broadcom Service Desk Manager
Calabrio Call Recording
Fresh Relevance
Integrate.io
LeadsBridge
LinkedIn
Lytics
Meltano
Oracle Digital Assistant
Oracle Marketing
ServiceNow
Simon AI
Singer
Syntasa
Vizury

Integrations

Amazon Web Services (AWS)
Avora
Bloomreach
Broadcom Service Desk Manager
Calabrio Call Recording
Fresh Relevance
Integrate.io
LeadsBridge
LinkedIn
Lytics
Meltano
Oracle Digital Assistant
Oracle Marketing
ServiceNow
Simon AI
Singer
Syntasa
Vizury
Claim Oracle Responsys and update features and information
Claim Oracle Responsys and update features and information
Claim UniAgent and update features and information
Claim UniAgent and update features and information