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About

Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.

About

Simplicity and automation. Easy-to-use, build knowledge base on Conversational AI. Improve CTR over traditional email marketing. Using messenger marketing achieve over 80% open rates and over 40% click-through rates. Use conversational AI to nurture your subscribers based on interests thus giving you more sales. Have 1-to-1 conversations with customers, share engaging content, all while improving retention rates. Build chatbots to qualify leads or book appointments without any specialized skills or hiring a development team. Focus on your business; let us handle the rest. Use automated messages to target and re-engage cold leads, or upsell existing customers. Analyze user conversation to understand what works best and based on it, improve the automated flow that does more for you over time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints

Audience

Organizations that want a powerful chatbot

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$10 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/

Company Information

Smartloop
Founded: 2016
United States
smartloop.ai/

Alternatives

Alternatives

Landbot.io

Landbot.io

Landbot
CSS IMPACT

CSS IMPACT

CSS, Inc
SmatBot

SmatBot

ByteQuark

Categories

AI Receptionists Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported

Categories

Chatbot Supported
Conversational AI Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Not Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Integrations

Accenture Cloud Trade Promotion Management Supported
Argent Supported
Cisco AnyConnect Supported
Cognizant Supported
Decimal Supported
Dimension Labs Supported
EVOSYS TELEMATICS Supported
Eloqua Supported
Freshchat Not Supported
Kinetica Supported
Oracle Advertising Supported
Oracle BlueKai Supported
Oracle Cloud CX Supported
Oracle Cloud Infrastructure Supported
Oracle Fusion Cloud EPM Supported
Oracle Marketing Supported
Oracle Responsys Supported
Oracle Service Supported
Stackreaction Not Supported

Integrations

Accenture Cloud Trade Promotion Management Not Supported
Argent Not Supported
Cisco AnyConnect Not Supported
Cognizant Not Supported
Decimal Not Supported
Dimension Labs Not Supported
EVOSYS TELEMATICS Not Supported
Eloqua Not Supported
Freshchat Supported
Kinetica Not Supported
Oracle Advertising Not Supported
Oracle BlueKai Not Supported
Oracle Cloud CX Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle Fusion Cloud EPM Not Supported
Oracle Marketing Not Supported
Oracle Responsys Not Supported
Oracle Service Not Supported
Stackreaction Supported
Claim Oracle Digital Assistant and update features and information
Claim Oracle Digital Assistant and update features and information
Claim Smartloop and update features and information
Claim Smartloop and update features and information