Oracle Digital AssistantOracle
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Related Products
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About
Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.
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About
Simplicity and automation. Easy-to-use, build knowledge base on Conversational AI. Improve CTR over traditional email marketing. Using messenger marketing achieve over 80% open rates and over 40% click-through rates. Use conversational AI to nurture your subscribers based on interests thus giving you more sales. Have 1-to-1 conversations with customers, share engaging content, all while improving retention rates. Build chatbots to qualify leads or book appointments without any specialized skills or hiring a development team. Focus on your business; let us handle the rest. Use automated messages to target and re-engage cold leads, or upsell existing customers. Analyze user conversation to understand what works best and based on it, improve the automated flow that does more for you over time.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints
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Audience
Organizations that want a powerful chatbot
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$10 per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/
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Company InformationSmartloop
Founded: 2016
United States
smartloop.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Not Supported
Context and Coherence
Not Supported
Human Takeover
Not Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Not Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Not Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Not Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Supported
Speech Synthesis
Not Supported
Virtual Assistant
Supported
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Integrations
Accenture Cloud Trade Promotion Management
Supported
Argent
Supported
Cisco AnyConnect
Supported
Cognizant
Supported
Decimal
Supported
Dimension Labs
Supported
EVOSYS TELEMATICS
Supported
Eloqua
Supported
Freshchat
Not Supported
Kinetica
Supported
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Integrations
Accenture Cloud Trade Promotion Management
Not Supported
Argent
Not Supported
Cisco AnyConnect
Not Supported
Cognizant
Not Supported
Decimal
Not Supported
Dimension Labs
Not Supported
EVOSYS TELEMATICS
Not Supported
Eloqua
Not Supported
Freshchat
Supported
Kinetica
Not Supported
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