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About
Optiwe helps you scale your customer service and sales teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal. Do you want to serve your customers better and sell more? Stop using expensive solutions from the past decade. In Optiwe, every feature is AI-first and it's designed to help you optimize your digital interactions with customers. With Optiwe, you can train your AI Assistant one time and deploy it with few clicks to every modern digital channel like your Website, WhatsApp, Facebook, Alexa and Google Assistant. Optiwe analyzes every conversation and creates notifications to your customer service teams when a customer is frustrated or when there is a sell opportunity. Augment your reps with AI. During live chat sessions between your customers and your customer service teams, Optiwe provides AI recommendations.
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About
Voix enables restaurants to receive orders via voice interfaces, like Google Home, Alexa, or the phone. Voix cloud AI platform interacts on behalf of the restaurants with its customers to take orders and book tables. All Voix need is the link of the restaurant menu, Voix’s Foodopedia links the menu with conversational maps and creates cloud AI access for restaurants. Voix connects with your customer over any voice interface like Alexa, Google Home, Mobile App, Call or SMS. Voix takes orders over multiple channels at the same time with zero hold time. Provide order estimates and confirmation to the customer. Intelligent suggestions to customers for ‘Special of the day ‘ or ‘Promotions’ based on machine learning to increase sales. Allow complete customization like time based activation, welcome message, select assistant accents. See how much you can save with Voix virtual order assistant.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
For call centers, this digital software app will help automate customer service-client interactions for better call center experience.
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Audience
Restaurants interested in a solution to manage and automate their voice ordering operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOptiwe
United States
optiwe.com
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Company InformationVoix
Founded: 2018
United States
voix.ai/
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Categories |
Categories |
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Integrations
Alexa Smart Properties
Facebook
Facebook Messenger
WhatsApp
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