Spiceworks MSP

Spiceworks MSP

Spiceworks
+
+

Related Products

  • AdRem NetCrunch
    158 Ratings
    Visit Website
  • New Relic
    2,923 Ratings
    Visit Website
  • Auvik
    673 Ratings
    Visit Website
  • Grafana Cloud
    853 Ratings
    Visit Website
  • NinjaOne
    5,368 Ratings
    Visit Website
  • Domotz
    285 Ratings
    Visit Website
  • Overmonitor
    8 Ratings
    Visit Website
  • Uptime.com
    478 Ratings
    Visit Website
  • Atera
    2,094 Ratings
    Visit Website
  • Statseeker
    35 Ratings
    Visit Website

About

Opsview monitors operating systems, networks, cloud, VMs, containers, databases, applications, and more. Business Service Monitoring, or BSM, allows you a much-enhanced view into your IT infrastructure – as opposed to looking at your infrastructure on a Host by Host basis. Your monitoring solution will understand resiliency, service / operational availability (SLA/OLA), and more. 200+ Opsview supported Opspacks and 4500+ plugins via the Nagios Exchange allow your business to quickly monitor IT infrastructure, public and private cloud services, VMs, containers, databases, and applications. If your business already has existing ticketing, notification, and analytics systems, the Opsview API allows for easy two-way communication and workflow. Monitoring software without top-notch customer support isn't worth it. The Opsview Customer Success Team strives to create increasing value for our customers with their monitoring expertise.

About

With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations interested in a powerful solution for monitoring operating systems, networks, cloud, VMs, containers, databases, applications, and more

Audience

Businesses and organizations searching for a central hub solution for running a help desk

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Opsview
Founded: 2003
United States
www.opsview.com

Company Information

Spiceworks
Founded: 2006
United States
www.spiceworks.com/free-managed-service-platform-software/

Alternatives

Site24x7

Site24x7

ManageEngine

Alternatives

Sematext Cloud

Sematext Cloud

Sematext Group

Categories

Categories

IT Infrastructure Monitoring Features

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Integrations

Ansible
Jira
ManageEngine Patch Manager Plus
Microsoft Teams
OTRS
Open Content Platform
PagerDuty
SMSEagle
ServiceNow
Simplesat
Slack
Splunk Enterprise
Splunk On-Call
Twilio
ZIRO

Integrations

Ansible
Jira
ManageEngine Patch Manager Plus
Microsoft Teams
OTRS
Open Content Platform
PagerDuty
SMSEagle
ServiceNow
Simplesat
Slack
Splunk Enterprise
Splunk On-Call
Twilio
ZIRO
Claim Opsview and update features and information
Claim Opsview and update features and information
Claim Spiceworks MSP and update features and information
Claim Spiceworks MSP and update features and information