OnAvaya

OnAvaya

Avaya
XCALLY

XCALLY

Xenialab
+
+

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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IVR software for companies

Audience

XCALLY is the complete solution for Omnichannel call centers and contact centers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.7 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Avaya
avaya.com

Company Information

Xenialab
Founded: 2007
Italy
www.xcally.com

Alternatives

Alternatives

uContact

uContact

net2phone
XCALLY

XCALLY

Xenialab
wolkvox

wolkvox

Microsyslabs

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Amazon Lex
Chatdesk
Comarch Business Intelligence
Comarch EDI
Comarch Master Data Management
Comarch Mobile Sales Force
Comarch Social Mining
Dialogflow
Facebook
Freshdesk
Microsoft Dynamics 365
Plivo
ServiceNow
Sugar Sell
Twilio
Viber
WhatsApp
Zendesk
Zoho CRM

Integrations

Amazon Lex
Chatdesk
Comarch Business Intelligence
Comarch EDI
Comarch Master Data Management
Comarch Mobile Sales Force
Comarch Social Mining
Dialogflow
Facebook
Freshdesk
Microsoft Dynamics 365
Plivo
ServiceNow
Sugar Sell
Twilio
Viber
WhatsApp
Zendesk
Zoho CRM
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