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About

Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders. The Cloud Contact-Center includes: - Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach. - Ability to share agents between projects, teams, and companies. - Integration of Toll-free, local, and non-geographic SIP numbers. - Handling missed calls with a specialized Callback mode. - An employee motivation system with automatic calculation of bonuses and penalties. - Automated KPI tracking, integrated with speech analytics and evaluation sheets. - Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers. - Performance analysis of each agent, team, and the entire contact center. Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts.

About

Tegsoft is a well-designed, all-in-one communication platform that can provide the best customer experience. Obtain the best contact with customers and prospects In today’s fast-paced and digitized world, customer loyalty is not solely based on a company’s prices or products like the old times. It’s the experience that makes all the difference in the world for your customers. It’s possible to reach an in-depth information about your contact center using Tegsoft’s detailed reporting and analysis tools. Get down to business and improve both your contact center’s efficiency and performance! Tegsoft gives you the best contact center experience with its all-in-one solution. We are up-to-date with all the new trends in the communication world. Additionally, we will make sure to keep you one step ahead of your competitors by upping our efforts to innovate and develop our products in this ever-changing environment. Remember: your happiness is our priority!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A solution for any size call center, whether operating in one or multiple industries

Audience

Companies of all sizes looking for an advanced Call Center solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30/user/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Oki-Toki
Founded: 2015
United Kingdom
www.oki-toki.cloud/

Company Information

Tegsoft
Founded: 2008
Turkey
tegsoft.com

Alternatives

uContact

uContact

net2phone

Alternatives

ice Contact Center

ice Contact Center

Computer Talk Technology
INDARRA CONTACT CENTER

INDARRA CONTACT CENTER

Komunika Teknologia

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Asterix
Discord
Drupal
Facebook
Facebook Groups
Facebook Messenger
FreeSWITCH
Google Drive
MightyCall
Odoo
Salesforce
Slack
Viber
WhatsApp
WordPress
Yahoo! Mail
Zadarma
Zendesk
Zoho CRM
monday CRM

Integrations

Asterix
Discord
Drupal
Facebook
Facebook Groups
Facebook Messenger
FreeSWITCH
Google Drive
MightyCall
Odoo
Salesforce
Slack
Viber
WhatsApp
WordPress
Yahoo! Mail
Zadarma
Zendesk
Zoho CRM
monday CRM
Claim Oki-Toki and update features and information
Claim Oki-Toki and update features and information
Claim Tegsoft and update features and information
Claim Tegsoft and update features and information