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About
Powerful mobile workforce management software with mobile forms ideal for a variety of business sectors, especially those taking place at multiple locations, this fast and coordinated system uses a streamlined web-based control center to monitor and record updates. Especially useful for obtaining online proof of completion, via confirmation or approval of completed work at customer locations. Organize your mobile workforce quickly and easily using our flexible scheduling tool. From local, individual Jobs to national, multi-location campaigns. Organize 3rd party subcontractors in the same way you manage your own employees. Jobs can be passed to an unlimited number of subcontractors. Speed up your ability to respond to your client's needs with instant business intelligence provided via our dashboards and analysis tools. All your mobile workforce will be OPOC enabled by either our iPhone or Android version.
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About
We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprises looking for a scheduling, live mobile data, and field service management solution
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Audience
Any company searching for a Workforce Management, Customer Service, and Help Desk solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOPOC
United Kingdom
www.opoc.co.uk
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Company InformationiTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com
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Categories |
Categories |
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Integrations
Worldpay
Not Supported
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