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About

Powerful mobile workforce management software with mobile forms ideal for a variety of business sectors, especially those taking place at multiple locations, this fast and coordinated system uses a streamlined web-based control center to monitor and record updates. Especially useful for obtaining online proof of completion, via confirmation or approval of completed work at customer locations. Organize your mobile workforce quickly and easily using our flexible scheduling tool. From local, individual Jobs to national, multi-location campaigns. Organize 3rd party subcontractors in the same way you manage your own employees. Jobs can be passed to an unlimited number of subcontractors. Speed up your ability to respond to your client's needs with instant business intelligence provided via our dashboards and analysis tools. All your mobile workforce will be OPOC enabled by either our iPhone or Android version.

About

We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises looking for a scheduling, live mobile data, and field service management solution

Audience

Any company searching for a Workforce Management, Customer Service, and Help Desk solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OPOC
United Kingdom
www.opoc.co.uk

Company Information

iTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com

Alternatives

Alternatives

TelStrat WFO

TelStrat WFO

Serenova
LogiNext Field

LogiNext Field

LogiNext

Categories

Categories

Integrations

Worldpay Not Supported

Integrations

Worldpay Supported
Claim OPOC and update features and information
Claim OPOC and update features and information
Claim iTouchVision and update features and information
Claim iTouchVision and update features and information