NeoSound

NeoSound

NeoSound Intelligence
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About

NeoSound Intelligence is an AI tech company that turns emotions into actionable insights in order to create a world with better conversations between organizations and consumers. ​We intend to make all conversations better between consumers and organizations. By providing AI-powered speech analytics tools, we help call center companies to optimize their customer communication. Turn calls into revenue. Optimise customer communication by listening to customer calls automatically. NeoSound tools turn phone conversations into meaningful actionable insights to make customer communication better. NeoSound tools do not only speech-to-text translation. Smart algorithms do acoustics and intonation analysis. The machine listens to how people speak not only what they say. That is why our trained machines can easily address your company-specific needs. NeoSound offers a unique combination of speech-to-text semantic analytics and acoustic analysis of intonation.

About

They listen to their sales calls and other top performers' calls. Pitch Patterns allow to do this faster with AI automatisation to see more into every call and learn faster. Nobody has unlimited time to listen to every call. Now Pitch Patterns use AI to automatically find more in every call. See the emotional and logical patterns that led to higher trust and engagement from the client and create better sales pitches by finding what your agents said that works best. Detect when you and your client are positive about their words to know what creates a better connection. Artificial intelligence emotion tracking detects mirroring of emotions, which leads to growth in trust. Pitch Patterns can detect long speech monologues so next time you can pitch shorter and better. Scale your coaching by listening to the most important parts of conversations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers interested in AI technology speech analytics solutions

Audience

Businesses searching for an AI automatization solution to see more into every call

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

NeoSound Intelligence
Founded: 2018
Netherlands
www.neosound.eu/

Company Information

Pitch Patterns
Latvia
www.pitchpatterns.com

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 OTO

OTO

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Inspeech

Inspeech

Inconcert

Categories

Speech Analytics Supported
Speech Recognition Supported

Categories

AI Tools Supported

Speech Recognition Features

Audio Capture Not Supported
Automatic Form Fill Not Supported
Automatic Transcription Supported
Call Analysis Not Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Supported
Multi-Languages Supported
Specialty Vocabularies Not Supported
Speech-to-Text Analysis Supported
Variable Frequency Not Supported
Voice Recognition Not Supported

Integrations

Amazon Web Services (AWS) Supported
CloudTalk Not Supported
Genesys Cloud CX Not Supported
Google Cloud Platform Supported
Microsoft Teams Not Supported
Twilio Not Supported
Zoom Not Supported

Integrations

Amazon Web Services (AWS) Not Supported
CloudTalk Supported
Genesys Cloud CX Supported
Google Cloud Platform Not Supported
Microsoft Teams Supported
Twilio Supported
Zoom Supported
Claim NeoSound and update features and information
Claim NeoSound and update features and information
Claim Pitch Patterns and update features and information
Claim Pitch Patterns and update features and information