Audience

Call centers interested in AI technology speech analytics solutions

About NeoSound

NeoSound Intelligence is an AI tech company that turns emotions into actionable insights in order to create a world with better conversations between organizations and consumers. ​We intend to make all conversations better between consumers and organizations. By providing AI-powered speech analytics tools, we help call center companies to optimize their customer communication. Turn calls into revenue. Optimise customer communication by listening to customer calls automatically. NeoSound tools turn phone conversations into meaningful actionable insights to make customer communication better. NeoSound tools do not only speech-to-text translation. Smart algorithms do acoustics and intonation analysis. The machine listens to how people speak not only what they say. That is why our trained machines can easily address your company-specific needs. NeoSound offers a unique combination of speech-to-text semantic analytics and acoustic analysis of intonation.

Integrations

API:
Yes, NeoSound offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

NeoSound Intelligence
Founded: 2018
Netherlands
www.neosound.eu/

Videos and Screen Captures

Other Useful Business Software
One Monitoring Tool for IT, OT and Cloud | Free Trial Icon
One Monitoring Tool for IT, OT and Cloud | Free Trial

Vendor-agnostic monitoring across on-prem servers, cloud platforms and OT devices, all in one dashboard. No more tool sprawl.

Modern infrastructure spans data centers, cloud platforms and factory floors, and every blind spot between them is a risk. PRTG supports SNMP, WMI, SSH and other standard protocols to monitor IT, OT and hybrid environments through one customizable dashboard. Build the views your team needs, from network health to application performance, without switching tools. Try PRTG free for 30 days now.
Try PRTG Free

Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
24/7 Live Support
Online

NeoSound Frequently Asked Questions

Q: What kinds of users and organization types does NeoSound work with?
Q: What languages does NeoSound support in their product?
Q: What kind of support options does NeoSound offer?
Q: What other applications or services does NeoSound integrate with?
Q: Does NeoSound have an API?
Q: What type of training does NeoSound provide?

NeoSound Product Features

Speech Analytics

Automatic Transcription Not Supported
Call Center Management Not Supported
Call Recording Not Supported
Customer Experience Management Not Supported
Data Security Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Self-Service Search Not Supported
Sentiment Analysis Not Supported
Surveys & Feedback Not Supported

Speech Recognition

Automatic Transcription Supported
Customizable Macros Supported
Multi-Languages Supported
Speech-to-Text Analysis Supported
Audio Capture Not Supported
Automatic Form Fill Not Supported
Call Analysis Not Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Specialty Vocabularies Not Supported
Variable Frequency Not Supported
Voice Recognition Not Supported