Audience
Call centers interested in AI technology speech analytics solutions
About NeoSound
NeoSound Intelligence is an AI tech company that turns emotions into actionable insights in order to create a world with better conversations between organizations and consumers. We intend to make all conversations better between consumers and organizations. By providing AI-powered speech analytics tools, we help call center companies to optimize their customer communication. Turn calls into revenue. Optimise customer communication by listening to customer calls automatically. NeoSound tools turn phone conversations into meaningful actionable insights to make customer communication better. NeoSound tools do not only speech-to-text translation. Smart algorithms do acoustics and intonation analysis. The machine listens to how people speak not only what they say. That is why our trained machines can easily address your company-specific needs. NeoSound offers a unique combination of speech-to-text semantic analytics and acoustic analysis of intonation.
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Company Information
NeoSound Intelligence
Founded: 2018
Netherlands
www.neosound.eu/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
24/7 Live Support
Online
NeoSound Frequently Asked Questions
Q: What kinds of users and organization types does NeoSound work with?
NeoSound works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does NeoSound support in their product?
NeoSound supports these languages: English.
Q: What kind of support options does NeoSound offer?
NeoSound offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does NeoSound integrate with?
NeoSound integrates with: Amazon Web Services (AWS) and Google Cloud Platform.
Q: Does NeoSound have an API?
Yes, NeoSound has an API.
Q: What type of training does NeoSound provide?
NeoSound provides training in the form of live online.
NeoSound Product Features
Speech Recognition
Automatic Transcription
Supported
Customizable Macros
Supported
Multi-Languages
Supported
Speech-to-Text Analysis
Supported
Audio Capture
Not Supported
Automatic Form Fill
Not Supported
Call Analysis
Not Supported
Concatenated Speech
Not Supported
Continuous Speech
Not Supported
Specialty Vocabularies
Not Supported
Variable Frequency
Not Supported
Voice Recognition
Not Supported
