Naverisk RMM & PSA vs. RustDesk Comparison


Naverisk RMM & PSA Naverisk	RustDesk	+	+
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About Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.	About RustDesk is a full-featured open source remote control alternative for self-hosting and security with minimal configuration. Works on Windows, macOS, Linux, iOS, Android, and web. Supports VP8/VP9/AV1 software codecs, and H264/H265 hardware codecs. Own your data, and easily set up a self-hosting solution on your infrastructure. P2P connection with end-to-end encryption based on NaCl. No administrative privileges or installation needed for Windows, elevate privilege locally or from remote on demand. We like to keep things simple and will strive to make them simpler where possible. Supported by a network of early advocates, contributors, and champions. If you are using RustDesk you should have your own RustDesk server. The ports required for RustDesk server self-hosting depend largely on your environment and what you want to do with RustDesk.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience MSPs and IT professionals	Audience Teams in need of a solution to manage and secure their remote desktop access operations
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $110 per month Free Version Not Supported Free Trial Not Supported	Pricing $9.90 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.3 / 5 ease 3.0 / 5 features 3.0 / 5 design 3.3 / 5 support 2.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Even though it's fast when it does work, since it's self hosted and runs through your own relay server. - Self Hosting - Speed - Security - This means nothing, but the form told me I needed at least 100 characters in the text box. Lorem ipsum quick red fox yadda yadda yadda. Unattended Mode plus the OTP Mode, faster connection and better display and resolution handling on Windows, Mac, and Linux. Cons Their support staff are not helpful, blunt, not trained at all to work with the public and quite rude. The system is full of bugs which are not being addressed, even though the internet is full of the discussions of these. - Additional charge PER endpoint - regardless if you need unattended access or not - Support is terrible/non existent. - Server installation was a pain. Remote Connection have no 'on-premises' options just like AnyDesk.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Naverisk Founded: 2007 New Zealand www.naverisk.com	Company Information RustDesk United States rustdesk.com
Alternatives ConnectWise Automate ConnectWise	Alternatives Apache Guacamole Apache Software Foundation
MSP360 RMM MSP360	SecureDesk Rubix Technology
Dameware Remote Everywhere SolarWinds	ISL Light Remote Desktop ISL Online
Atera	AnyDesk AnyDesk Software
NinjaOne View All	Virtua.Cloud View All
Categories Issue Tracking Supported IT Service Supported ITSM Supported MSP Supported Network Monitoring Supported Patch Management Supported Professional Services Automation Supported Remote Support Supported RMM Supported Server Management Supported SNMP Monitoring Supported	Categories Remote Desktop Supported Remote Support Supported
Remote Support Features Diagnostic Tools Supported File Transfer Not Supported Live Chat Not Supported Real-time Chat Supported Remote Control Not Supported Screen Sharing Supported Session Recording Not Supported Session Transfer Not Supported Surveys & Feedback Supported Show More Features IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Supported ITSM Features Asset Tracking Not Supported Availability Management Supported Change Management Not Supported Configuration Management Not Supported Contract/License Management Supported Dashboard Not Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Not Supported Project Management Supported Recurring Issues Supported Scheduling Not Supported Task Management Supported MSP Features Backup Management Supported Billing & Invoicing Supported CRM Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Not Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Not Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Not Supported Uptime Monitoring Supported Web Traffic Reporting Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Not Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Not Supported Custom Patches Supported Dashboard Not Supported Network Wide Management Supported Patch Prioritization Not Supported Patch Testing Supported Remote Access/Control Not Supported Vulnerability Scanning Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Not Supported CRM Not Supported Document Management Not Supported Portfolio Management Not Supported Project Management Supported Proposal Generation Not Supported Quote Management Supported Resource Management Supported Time & Expense Tracking Supported Server Management Features CPU Monitoring Supported Credential Management Not Supported Database Servers Supported Email Monitoring Supported Event Logs Supported History Tracking Not Supported Patch Management Supported Scheduling Supported User Activity Monitoring Supported Virtual Machine Monitoring Supported
Integrations Azure Marketplace Not Supported ConnectWise PSA Supported ConnectWise ScreenConnect Supported Datto RMM Supported Datto Workplace Supported Devolutions Remote Desktop Manager Not Supported Docker Not Supported ScalePad Supported ScalePad Lifecycle Manager Supported Splashtop Remote Support Supported Xero Supported e-automate Supported Show More Integrations View All 9 Integrations	Integrations Azure Marketplace Supported ConnectWise PSA Not Supported ConnectWise ScreenConnect Not Supported Datto RMM Not Supported Datto Workplace Not Supported Devolutions Remote Desktop Manager Supported Docker Supported ScalePad Not Supported ScalePad Lifecycle Manager Not Supported Splashtop Remote Support Not Supported Xero Not Supported e-automate Not Supported Show More Integrations View All 3 Integrations
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