MyRemoting

MyRemoting

I Own Software
+
+

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About

MyRemoting is remote access and IT support software for IT teams, managed service providers, and system administrators managing Windows, macOS, and Linux machines. Operators use a browser or installable web app to view and control supported desktops, transfer files, open a remote terminal, manage processes and Windows scheduled tasks, edit the Windows registry, and perform power actions. Fleet tools include scripting, patching, software deployment, Wake-on-LAN, inventory, health monitoring, alerts, session recording, and access audit logs. The control server can be self-hosted, operated by the vendor as a hosted service, or deployed as an air-gapped On-Prem edition. Connections use a WireGuard-based overlay with relay fallback. Access controls include two-factor authentication, passkeys, roles, and machine-group permissions.

About

Make the most of your remote support solution with N-able Take Control. Developed by N-able, this 100% cloud-based remote control software offers live two-way chat, five-second connection time, responsive remote sessions, and reliable remote support tools including command line and windows event viewer. N-able Take Control provides offer peer-to-peer technology that enables instant and on-demand remote support and access to Windows, Macs, iOS, and Android-based mobile devices.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams, MSPs, and sysadmins who want to run their own remote access server.

Audience

Small to mid-size information technology (IT) service providers and managed service providers (MSPs) wanting to deliver top quality service to their customers.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$399 one-time
Self-hosted: $399 one-time per deployment for one control server and unlimited machines; first-year updates are included, then optional updates cost $75/year. Hosted: $399 license plus managed hosting from $18/month. No-upfront plan: $0 down, from $40/month, with license ownership after 36 months. Air-gapped On-Prem edition: $799 one-time, with optional $150/year updates after the included first year. Hosted and no-upfront plans include a 7-day free trial.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

I Own Software
United States
myremoting.iownsoftware.com

Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/take-control

Alternatives

Alternatives

HelpWire

HelpWire

Electronic Team, Inc.

Categories

Remote Desktop Supported

Categories

Customer Service Supported
Help Desk Supported
Remote Desktop Supported
Remote Support Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Integrations

N‑able Passportal Not Supported
PagerDuty Supported
Slack Supported
xMatters Not Supported

Integrations

N‑able Passportal Supported
PagerDuty Not Supported
Slack Not Supported
xMatters Supported
Claim MyRemoting and update features and information
Claim MyRemoting and update features and information
Claim N-able Take Control and update features and information
Claim N-able Take Control and update features and information