Mopinion vs. zenloop Comparison


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About All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.	About With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies that have a digital presence and want to listen, collect, and act on customer feedback	Audience Customer Obsessed Enterprises
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $229/month Growth Package: $229/month Turbo Package: $579/month Enterprise: Request Quote Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Mopinion Founded: 2013 Netherlands www.mopinionlabs.com	Company Information zenloop Founded: 2016 Germany www.zenloop.com/en/
Alternatives Hello Customer Insider Metrics	Alternatives Feedbackly
ModalCast	Qualtrics Customer Experience Qualtrics
Saber Feedback	SatisMeter
Delighted Qualtrics	CustomerGauge
Press'nXPress View All	involve.ai View All
Categories Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Marketing Analytics Supported NPS Supported Survey Supported Text Analytics Supported Visual Feedback Supported	Categories Churn Prevention Supported Customer Experience Supported Customer Satisfaction Supported NPS Supported
Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Show More Features Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Supported Live Chat Not Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Not Supported Surveys Supported User Testing Tools Supported Video Feedback Not Supported Visual Feedback Tools Supported Voice of the Customer (VoC) Supported Website Feedback Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Not Supported Channel Attribution Not Supported Customer Journey Mapping Not Supported Dashboard Supported Performance Metrics Not Supported Predictive Analytics Not Supported ROI Tracking Not Supported Social Media Metrics Not Supported Website Analytics Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported	Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported
Integrations Magento Supported Slack Supported Zapier Supported Zendesk Supported Adobe Analytics Supported Adobe Marketo Engage Supported Asana Supported Basecamp Supported Circula Not Supported Contentsquare Supported Easyflow Not Supported Google Analytics Supported HubSpot CRM Supported HubSpot Customer Platform Supported Jira Supported Lightspeed eCommerce Supported Optimizely One Supported Salesforce Supported Seven Senders Not Supported Trello Supported Show More Integrations View All 23 Integrations	Integrations Magento Supported Slack Supported Zapier Supported Zendesk Supported Adobe Analytics Not Supported Adobe Marketo Engage Not Supported Asana Not Supported Basecamp Not Supported Circula Supported Contentsquare Not Supported Easyflow Supported Google Analytics Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Jira Not Supported Lightspeed eCommerce Not Supported Optimizely One Not Supported Salesforce Not Supported Seven Senders Supported Trello Not Supported Show More Integrations View All 14 Integrations
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