Mopinion vs. UserReport Comparison


Mopinion	UserReport AudienceProject	+	+
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We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website Adobe Experience Manager Adobe Experience Manager is a content management platform that integrates digital asset management, content management systems, and digital enrollment tools. The platform features AI-based agents that automate workflows, governance, and content optimization. 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About All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.	About UserReport is based on two simple widgets – a survey and a feedback widget. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve. Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in! NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics! There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away! Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies that have a digital presence and want to listen, collect, and act on customer feedback	Audience Companies searching for a solution to create surveys and manage feedback
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $229/month Growth Package: $229/month Turbo Package: $579/month Enterprise: Request Quote Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Mopinion Founded: 2013 Netherlands www.mopinionlabs.com	Company Information AudienceProject Founded: 2010 Denmark www.userreport.com
Alternatives Hello Customer Insider Metrics	Alternatives Refiner
ModalCast	1Flow
Saber Feedback	GuestTouch
Delighted Qualtrics	Delighted Qualtrics
Press'nXPress View All	SurveyOL SurveyOL.com View All
Categories Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Marketing Analytics Supported NPS Supported Survey Supported Text Analytics Supported Visual Feedback Supported	Categories Customer Feedback Supported Customer Satisfaction Supported
Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Supported Live Chat Not Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Not Supported Surveys Supported User Testing Tools Supported Video Feedback Not Supported Visual Feedback Tools Supported Voice of the Customer (VoC) Supported Website Feedback Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Not Supported Channel Attribution Not Supported Customer Journey Mapping Not Supported Dashboard Supported Performance Metrics Not Supported Predictive Analytics Not Supported ROI Tracking Not Supported Social Media Metrics Not Supported Website Analytics Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported	Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported
Integrations Google Analytics Supported Adobe Analytics Supported Adobe Marketo Engage Supported Asana Supported Basecamp Supported Contentsquare Supported HubSpot CRM Supported HubSpot Customer Platform Supported Intercom Supported Jira Supported Lightspeed eCommerce Supported Magento Supported NextDNS Supported Progress Sitefinity Supported Salesforce Supported Salesforce Agentforce Service Supported Slack Supported Trello Supported Zapier Supported Zendesk Supported Show More Integrations View All 23 Integrations	Integrations Google Analytics Supported Adobe Analytics Not Supported Adobe Marketo Engage Not Supported Asana Not Supported Basecamp Not Supported Contentsquare Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Intercom Not Supported Jira Not Supported Lightspeed eCommerce Not Supported Magento Not Supported NextDNS Not Supported Progress Sitefinity Not Supported Salesforce Not Supported Salesforce Agentforce Service Not Supported Slack Not Supported Trello Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 1 Integration
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