Mopinion vs. Upland Rant & Rave Comparison


Mopinion	Upland Rant & Rave Upland Software	+	+
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About All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.	About Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies that have a digital presence and want to listen, collect, and act on customer feedback	Audience Companies of all sizes seeking a tool to respond to customer feedback
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $229/month Growth Package: $229/month Turbo Package: $579/month Enterprise: Request Quote Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Mopinion Founded: 2013 Netherlands www.mopinionlabs.com	Company Information Upland Software Founded: 2010 United States uplandsoftware.com/rantandrave/
Alternatives Hello Customer Insider Metrics	Alternatives HarmonizeAi
ModalCast	Benbria Loop Benbria
Saber Feedback	Cloud4Feed
Delighted Qualtrics	Delighted Qualtrics
Press'nXPress View All	Prodsight Product Insight View All
Categories Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Marketing Analytics Supported NPS Supported Survey Supported Text Analytics Supported Visual Feedback Supported	Categories Customer Engagement Supported Customer Feedback Supported
Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Supported Live Chat Not Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Not Supported Surveys Supported User Testing Tools Supported Video Feedback Not Supported Visual Feedback Tools Supported Voice of the Customer (VoC) Supported Website Feedback Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Not Supported Channel Attribution Not Supported Customer Journey Mapping Not Supported Dashboard Supported Performance Metrics Not Supported Predictive Analytics Not Supported ROI Tracking Not Supported Social Media Metrics Not Supported Website Analytics Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported	Show More Features Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Not Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Supported Live Chat Not Supported Video Content Not Supported
Integrations Adobe Marketo Engage Supported Asana Supported Basecamp Supported BlueVenn Not Supported Contentsquare Supported Google Analytics Supported HubSpot CRM Supported HubSpot Customer Platform Supported Intercom Supported Lightspeed eCommerce Supported Magento Supported NextDNS Supported Salesforce Supported Salesforce Agentforce Service Supported Slack Supported Trello Supported VWO Testing Supported WordPress Supported Zapier Supported Zendesk Supported Show More Integrations View All 23 Integrations	Integrations Adobe Marketo Engage Not Supported Asana Not Supported Basecamp Not Supported BlueVenn Supported Contentsquare Not Supported Google Analytics Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Intercom Not Supported Lightspeed eCommerce Not Supported Magento Not Supported NextDNS Not Supported Salesforce Not Supported Salesforce Agentforce Service Not Supported Slack Not Supported Trello Not Supported VWO Testing Not Supported WordPress Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 1 Integration
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