Monact vs. Prodsight Comparison


Monact Monact (Thrilla Digital LTD)	Prodsight Product Insight	+	+
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About Monact collects reviews and customer feedback through a QR code printed on a card that goes inside the customer's order. You build a short survey, download a print-ready PDF and put the card in your packaging. The buyer scans it with the box still open, answers your questions, and finishes on a screen showing your review destinations. Scans and answers arrive in your dashboard as orders are opened. It is built for Amazon, Etsy, eBay and Shopify sellers who cannot email their buyers directly: a card in the box is the one channel they own. A campaign is either a survey (score, multiple choice or free text, one screen at a time) or a reviews campaign that sends buyers straight to the review sites you choose. You can switch between them without reprinting. Monact never gates reviews: every buyer reaches the same final screen whatever they answered. Responses export to CSV. Free plan available; the first 250 printed cards are included on paid plans.	About Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Ecommerce sellers on Amazon, Etsy, eBay and Shopify who want more reviews and honest feedback from buyers they cannot email	Audience Leaders and managers of support, success, product and CX
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing £39/month Free Version Supported Free Trial Not Supported	Pricing $100 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Monact (Thrilla Digital LTD) Founded: 2026 United Kingdom monact.co	Company Information Product Insight Founded: 2017 United Kingdom prodsight.com
Alternatives Bazaarvoice	Alternatives ClientZen
FeedbackFive eComEngine	Clientpulse
Guestmeter	Klarion AI
Opinew	Seven24
Get More Reviews View All	Caplena View All
Categories Customer Feedback Supported Review Management Supported	Categories Customer Experience Supported Customer Feedback Supported
	Show More Features Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Supported Trend Analysis Supported
Integrations Delighted Not Supported Formsite Not Supported Formstack Not Supported Freshdesk Not Supported Google Chrome Not Supported Google Sheets Not Supported Intercom Not Supported Jotform Not Supported Retently Not Supported SatisMeter Not Supported Slack Not Supported Stackreaction Not Supported SurveyMonkey Not Supported Tripadvisor Not Supported Typeform Not Supported Wufoo Not Supported Yelp Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations	Integrations Delighted Supported Formsite Supported Formstack Supported Freshdesk Supported Google Chrome Supported Google Sheets Supported Intercom Supported Jotform Supported Retently Supported SatisMeter Supported Slack Supported Stackreaction Supported SurveyMonkey Supported Tripadvisor Supported Typeform Supported Wufoo Supported Yelp Supported Zapier Supported Zendesk Supported Show More Integrations View All 26 Integrations
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