Miracle Service

Miracle Service

Nexent Innovations
SIGNL4

SIGNL4

Derdack
+
+

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About

Miracle Service's field service management software equips you with everything your service business needs to become more efficient and more profitable. Our Technician and Field Service Scheduling software ensures your technicians are in the right place, at the right time, with the right parts. Allow technicians to access and update service information via their mobile device, tablet or laptop. Miracle Service software integrates seamlessly with 20 standard accounting packages including QuickBooks. Quickly generate valuable technician, customer, equipment, and service contract reports. Over 130 standard reports provided! Efficient and easy to use contract management with automatic month-end invoicing to your customers. Easily track parts in your warehouse or trucks, track usage trends, monitor supplies for optimal levels and ensure proper billing for every part used.

About

When critical systems fail, incidents happen or urgent services need to be provided, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text, email and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Service businesses searching for an accounting software solution to record daily receipts and payments

Audience

All businesses with critical processes running from a small farm to a large international corporation.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$9.00/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Nexent Innovations
Founded: 1994
Canada
www.miracleservice.com

Company Information

Derdack
Founded: 1999
Germany
www.signl4.com

Alternatives

SERVTRAC

SERVTRAC

AMTECH Computer Services

Alternatives

FieldEdge

FieldEdge

Xplor
Klaxon

Klaxon

Klaxon Technologies
Alert Catcher

Alert Catcher

Softlist
Opsgenie

Opsgenie

Atlassian

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Not Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Not Supported
Job Tracking Not Supported
Payments Not Supported
Quoting Not Supported
Reporting Supported
Scheduling Supported
Time Tracking Not Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Not Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Supported
Task Management Supported
Ticket Management Supported

Push Notifications Features

A/B Testing Not Supported
Analytics Supported
Campaign Segmentation Not Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Not Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Not Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Not Supported
Mobile Access Supported
Push Notifications Supported
Search Not Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Not Supported

Integrations

AdRem NetCrunch Not Supported
Airtable Not Supported
Apify Not Supported
Checkmk Not Supported
Datadog Not Supported
Freshdesk Not Supported
Healthchecks.io Not Supported
LogRhythm SIEM Not Supported
Make Not Supported
Nagios Core Not Supported
Netreo Not Supported
NinjaOne Not Supported
Peakboard Not Supported
Pipedream Not Supported
Sematext Cloud Not Supported
ServiceNow Not Supported
Ubidots Not Supported
Uptrends Not Supported
Uptrends.ai Not Supported
elastic.io Not Supported

Integrations

AdRem NetCrunch Supported
Airtable Supported
Apify Supported
Checkmk Supported
Datadog Supported
Freshdesk Supported
Healthchecks.io Supported
LogRhythm SIEM Supported
Make Supported
Nagios Core Supported
Netreo Supported
NinjaOne Supported
Peakboard Supported
Pipedream Supported
Sematext Cloud Supported
ServiceNow Supported
Ubidots Supported
Uptrends Supported
Uptrends.ai Supported
elastic.io Supported
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