Audience

Field service businesses seeking a solution to facilitate their work

About SmartServ

Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.

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Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews for SmartServ Write a Review

Company Information

SmartServ
Founded: 2017
United States
www.smartserv.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

SmartServ Frequently Asked Questions

Q: What kinds of users and organization types does SmartServ work with?
SmartServ works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SmartServ support in their product?
SmartServ supports these languages: English.
Q: What kind of support options does SmartServ offer?
SmartServ offers support via phone support, 24/7 live support, and online.
Q: Does SmartServ have a mobile app?
Yes, SmartServ has a mobile app for iPhone and iPad.
Q: What type of training does SmartServ provide?
SmartServ provides training in the form of documentation, live online, webinars, and in person.
Q: Does SmartServ offer a free trial?
Yes, SmartServ offers a free trial.

SmartServ Product Features

Field Service Management

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Customer Database Not Supported
Quotes / Estimates Not Supported

HVAC

Job Management Not Supported
Technician Management Not Supported
Service History Tracking Not Supported
Work Order Management Not Supported
Inventory Control Not Supported
Billing & Invoicing Not Supported
Maintenance Scheduling Not Supported
Mobile Access Not Supported
Customer Database Not Supported
Quotes / Estimates Not Supported
Scheduling Not Supported
Dispatch Management Not Supported
Routing Not Supported

Service Dispatch

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Call Center Management Not Supported

Tradesman Job Management

For Builders Not Supported
For Electricians Not Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
For Field Service Businesses Not Supported
Quoting Not Supported
Scheduling Not Supported
Job Tracking Not Supported
Invoicing Not Supported
Reporting Not Supported
Dispatch Management Not Supported
Payments Not Supported
Customer Database Not Supported
Contract Management Not Supported
Time Tracking Not Supported

SmartServ Verified User Reviews

Write a Review
  • Eldon F.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "RIPOFF!!!!"

    1 out of 5 stars Posted 2023-02-13

    Pros: NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

    Cons: They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!

    Overall: NIGHTMARE ... RUN!!! I would not use this platform. They overpromise and underdeliver. Now they think that they have run away with our money (approx. 15,000.00)

    Read More...
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