Audience

Companies who sell and service equipment and have a mobile workforce .

About SERVTRAC

SERVTRAC is a field service management software that allows users to manage field service activities for commercial equipment distributors, manufacturers, and independent service contractors. SERVTRAC provides users with technology required to improve and measure mobile workforce utilization, customer satisfaction, service call productivity, and more. SERVTRAC provides technicians with instant access to service warranty validation, service history, technical service material, and service parts availability.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

AMTECH Computer Services
Founded: 1989
United States
www.amtechcs.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Webinars
Live Online
In Person
Support
Online
Phone Support
24/7 Live Support

SERVTRAC Frequently Asked Questions

Q: What kinds of users and organization types does SERVTRAC work with?
Q: What languages does SERVTRAC support in their product?
Q: What kind of support options does SERVTRAC offer?
Q: What type of training does SERVTRAC provide?
Q: Does SERVTRAC offer a free trial?

SERVTRAC Product Features

Field Service Management

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management

For Builders Not Supported
For Electricians Not Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
For Field Service Businesses Not Supported
Quoting Not Supported
Scheduling Not Supported
Job Tracking Not Supported
Invoicing Not Supported
Reporting Not Supported
Dispatch Management Not Supported
Payments Not Supported
Customer Database Not Supported
Contract Management Not Supported
Time Tracking Not Supported