Mindcat SurveysMindcat Technology Consultants FZE
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Related Products
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About
Mindcat Surveys is customer and beneficiary satisfaction survey software for service centres, nonprofits, universities and clinics in the UAE and Saudi Arabia. Visitors scan a QR code at the counter and answer a short survey on their phone in Arabic or English.
Results build as answers arrive, per branch and per question, with satisfaction and the reasons behind it. Personal invitation links and reminder emails in Arabic and English go to people who have not answered yet, and the survey is built on one page. Answers and charts export for the monthly report.
Answers are kept in the region: shared copies run in the UAE; your own copy can run in Jeddah or Riyadh or on your own servers, set up and run by Mindcat. Priced per survey editor per month in AED or SAR, with no per-response fees. Scheduled reminders and tracked WhatsApp or SMS invitations are not offered today.
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About
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Government and public service bodies in the Gulf
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Audience
Organizations of all sizes in all industries
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
AED 99/editor/month
You pay per survey editor per month. A survey editor is anyone who signs in during the month to build surveys, send invitations or read results. The people who answer never count: there are no per-response or per-survey fees. Each band’s price applies only to the editors inside it.
Band: AED | SAR | USD per month 1 to 3: 99 | 99 | 26.96 4 to 10: 69 | 69 | 18.79 11 to 25: 49 | 49 | 13.34 26 and up: 35 | 35 | 9.53 Worked example. A quality team with 10 survey editors pays 3 × 99 + 7 × 69 = AED 780 a month (SAR 780, USD 212.39). With 20 editors it is AED 1,270 (USD 345.81). With 50 it is AED 2,390 (USD 650.78). The shared option has a minimum of AED/SAR 499 a month (USD 135.87), so a team of 3 pays 499. How you run it changes the multiplier. Shared: your own separate copy on our UAE servers: The editor price above | AED/SAR 499 (USD 135.87) Your own servers, hosted by us in the UAE or Saudi Arabia: Editor price × 2 | AED/SAR 5,349 (USD 1,456.50) In your own cloud or servers, run by us: Editor price × 2, and you pay your cloud bill directly | AED/SAR 5,599 (USD 1,524.57) Two ways to start. Up to 3 survey editors on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 4 survey editors, and at any size on your own servers or your own cloud, we set it up with you. Quick start (we set it up): The shared plan, 1 to 3 survey editors | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo on every survey page, our five-question satisfaction survey template in Arabic and English, a QR code and link per branch from your branch list in our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours. Managed: The shared plan from 4 survey editors, and every size on your own servers or your own cloud | Up to 3 editors: AED/SAR 2,900 (USD 789.65). 4 to 10: AED/SAR 3,900 (USD 1,061.95). 11 to 25: AED/SAR 7,900 (USD 2,151.12). Above 25: from AED/SAR 14,900 (USD 4,057.18), scoped in writing. | One session with your quality lead, then setup to a written plan. It covers your copy and branding on every survey page, email from your own domain, your first two surveys built with you in Arabic and English, a QR code and link per branch, and training. From 4 editors it covers up to five surveys, your participant lists, invitation and reminder emails in Arabic and English, and who sees which survey. From 11 it covers up to ten surveys, LDAP or Active Directory sign-in if your IT wants it, and export templates for your monthly report. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. If you already run another Mindcat app, setup is one band lower. Not in the editor price. Email sending through a relay, if you have no mail server of your own, is billed at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$25 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMindcat Technology Consultants FZE
Founded: 2022
F-15, Warba Center, Deira, Dubai, United Arab Emirates
mindcat.ai/apps/surveys
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Company InformationSurveyMonkey
Founded: 1999
United States
www.surveymonkey.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Not Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
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Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Not Supported
Email Marketing
Supported
Mobile Survey
Not Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
Market Research Features
Benchmarking
Not Supported
Compensation Management
Not Supported
Data Management
Supported
Email / Online
Supported
Face-to-Face
Not Supported
Panel Management
Not Supported
Paper-Based
Supported
Phone-Based
Not Supported
Sample Management
Not Supported
Statistical Analysis
Supported
Survey Management
Supported
Polling Features
Data Analysis Tools
Supported
Email Distribution
Supported
Feedback Collection
Supported
Live Results Tracking
Supported
Multiple Question Types
Not Supported
Online Polling
Supported
Phone Polling
Not Supported
Presentation Tools
Not Supported
Q & A
Not Supported
Skip Logic
Supported
SMS Polling
Not Supported
Supports Audio / Images / Video
Supported
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Integrations
Aritic PinPoint
Not Supported
BI Book
Not Supported
Bit.ai
Not Supported
BoomTown
Not Supported
Coursebox AI
Not Supported
CrowdPass
Not Supported
ElectroNeek
Not Supported
Gainsight
Not Supported
Giftronaut
Not Supported
Keatext
Not Supported
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Integrations
Aritic PinPoint
Supported
BI Book
Supported
Bit.ai
Supported
BoomTown
Supported
Coursebox AI
Supported
CrowdPass
Supported
ElectroNeek
Supported
Gainsight
Supported
Giftronaut
Supported
Keatext
Supported
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