Microtalk vs. VirtualPBX Comparison


Microtalk Microtalk Europe Limited	VirtualPBX 4.7 out of 5 stars
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Microtalk	VirtualPBX
		Related Products Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 4.8 out of 5 stars 116 Ratings Visit Website for Yeastar P-Series PBX System net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 4.4 out of 5 stars 197 Ratings Visit Website for net2phone ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 4.7 out of 5 stars 115 Ratings Visit Website for ULTATEL PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 4.6 out of 5 stars 39 Ratings Visit Website for PBXware Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 4.2 out of 5 stars 1,646 Ratings Visit Website for Intermedia Unite Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 4.9 out of 5 stars 16 Ratings Visit Website for Signalmash 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 4.4 out of 5 stars 1,237 Ratings Visit Website for 3CX Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 4.8 out of 5 stars 314 Ratings Visit Website for Squaretalk Zoom Phone Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics. 4.6 out of 5 stars 2,944 Ratings Visit Website for Zoom Phone
Microtalk: About Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.	VirtualPBX: About VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every single feature already included. One simple plan. No contracts. No feature gates. Zero surprises. Just smarter voice for your business—whether your team is at a desk, on the road, or working from home. Deploy AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and scale into advanced messaging tools as your business grows. As the pioneers who invented cloud telephony in 1997, we back every account with expert, U.S.-based human support from people who genuinely understand small business. Because having the right technology is important—but having the right team behind it levels the playing field.
Microtalk: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	VirtualPBX: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Microtalk: Audience Microtalk is designed for businesses, call centers, and enterprises seeking cost-effective, scalable, and feature-rich cloud communication solutions	VirtualPBX: Audience Any Business, Anywhere
Microtalk: Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	VirtualPBX: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Microtalk: API Offers API Supported	VirtualPBX: API Offers API Supported
Microtalk: Screenshots and Videos No images available	VirtualPBX: Screenshots and Videos View more images or videos
Microtalk: Pricing $20/month Free Version Not Supported Free Trial Not Supported	VirtualPBX: Pricing $18/month Free Version Not Supported Free Trial Supported
Microtalk: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	VirtualPBX: Reviews/Ratings Overall 4.7 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.2 / 5 support 4.8 / 5 Read all reviews
	VirtualPBX: Pros & Cons from Real Users Pros It's a nice affordable option. Nice to have up to 5 lines on a basic plan, with different voicemails for each. 1. Readily available to walk thru and support acct. 2. Not pushy but accommodating in suggesting the best system depending on needs and great followup 3. Kind and personable 4. Easy to set up with all flow from virtual assistant to direct calls to the appropriate recipient. 5. Porting phone number was efficient and quick. Virtual PBX is easy to use, they provide great customer service, and they offer excellent pricing options for new or established businesses. It's easy to use a computer or laptop to make and receive calls, especially that for or business a computer is needed to handle the calls. Having support if needed is a comfort. We can step away from the office and still conduct business as usual. Thank you for a well thought of product. Good price, great customer service, probably more features than I need, but may use them if I grow larger. Cons The softphone for the desktop was buggy in my experience, and the web browser phone was difficult to get set-up in the beginning. I am looking forward to when voicemail can convert to text and be texted to my mobile. Hopefully soon Online interface is a bit clunky and at times a bit buggy. Not as intuitive as I'd like, but they have great customer support to help. Cannot think of any. Occasional glitches, voicemail not easy to access (it's tucked away in the web interface, but once you know where to find it, it's ok)...no voicemail transcripts with the email notification...no text capability for lower tier plan
Microtalk: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	VirtualPBX: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Microtalk: Company Information Microtalk Europe Limited Founded: 2008 United Kingdom microtalk.co.uk	VirtualPBX: Company Information VirtualPBX Founded: 1997 United States www.virtualpbx.com
Microtalk: Alternatives Yeastar P-Series PBX System Yeastar 4.8 out of 5 stars	VirtualPBX: Alternatives Intermedia Unite Intermedia 4.2 out of 5 stars
Microtalk: IPFone	VirtualPBX: MightyCall 4.8 out of 5 stars
Microtalk: net2phone 4.4 out of 5 stars	VirtualPBX: AVOXI 4.0 out of 5 stars
Microtalk: ULTATEL 4.7 out of 5 stars	VirtualPBX: Phone.com 5.0 out of 5 stars
Microtalk: Dialpad Connect Dialpad 4.5 out of 5 stars View All	VirtualPBX: MyOperator VoiceTree Technologies 5.0 out of 5 stars View All
Microtalk: Categories Business VoIP Supported Call Center Supported Cloud PBX Supported Contact Center as a Service (CCaaS) Supported UCaaS Supported Unified Communications Supported	VirtualPBX: Categories Business Phone Systems Supported Business Text Messaging Supported Business VoIP Supported Call Center Supported Call Forwarding Supported Call Recording Supported Call Tracking Supported Caller ID Supported Cloud Communication Platform Supported Cloud PBX Supported Communications Supported Contact Center as a Service (CCaaS) Supported IVR Supported Online Fax Supported SMS Marketing Supported Softphone Supported Telephony Supported Toll Free 800 Number Supported Unified Communications Supported Vanity Phone Number Supported Video Conferencing Supported Virtual Phone Number Supported Voicemail Supported
Microtalk: Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Not Supported Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Not Supported Database Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Not Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Not Supported	VirtualPBX: Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Supported Event Triggered Recording Supported File Transfer Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Supported Scheduled Recording Supported Screen Activity Recording Not Supported Video Call Recording Supported Call Tracking Features Call Log Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Not Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Not Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported IVR / Voice Recognition Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Not Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Not Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Not Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported
Microtalk: Integrations Salesforce Supported Amazon Web Services (AWS) Not Supported Bigin by Zoho CRM Supported Dropbox Not Supported HubSpot CRM Supported Nekton.ai Not Supported Planfix Not Supported Stackreaction Not Supported Zapier Not Supported View All 3 Integrations	VirtualPBX: Integrations Salesforce Supported Amazon Web Services (AWS) Supported Bigin by Zoho CRM Not Supported Dropbox Supported HubSpot CRM Not Supported Nekton.ai Supported Planfix Supported Stackreaction Supported Zapier Supported View All 7 Integrations
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