MegaDialer

MegaDialer

Megacall
+
+

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About

MegaDialer is a cloud-based call center software designed to help businesses with preview or predictive dialing. With its interactive interface, users can view information about campaigns, track agents and perform real-time analytics. MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration. MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone.

About

Welcome to the home of OSDial, the popular full-featured predictive dialer, that uses Open Source licenses to greatly reduce the cost without sacrificing quality or functionality. Able to dial in every imaginable way, this is the most flexible and cost-effective dialer available today. Although dialers are a technical subject, you will find that our representatives are especially willing to take the time to discuss the subject in layman's language. Let us show you some of the highlights of OSDial. Create any number of additional forms and fields to any specific campaign. Set limit of calls per hour. Choose List order, flexibly mix different lists, only call certain Statuses, control how calls are made, use flexible call recording, detect answering machines. Specify how to handle dropped calls, how to do transfers, and how to end calls. Map caller ID's to area codes, try alternate numbers, or use Interactive Voice.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers, Contact centers, Hotels, Rental cars companies, Booking Business

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Choose a Tailored Rate
The higher amount you recharge, the better prices you will have on your call costs
250€/per top up
500€/per top up
1000€/per top up
Free Version Not Supported
Free Trial Supported

Pricing

Uses open source licenses. 1 server can handle up to 24 seats.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Megacall
Founded: 2008
Spain
megacall.es/en/megadialer-call-center-software/

Company Information

OSDial
United States
osdial.com

Alternatives

Alternatives

VICIdial

VICIdial

Vicidial Group
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
SpitFire

SpitFire

OPC Marketing
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
MegaDialer

MegaDialer

Megacall
PIMS Dialer

PIMS Dialer

Pimsware

Categories

Call Center Supported
Call Monitoring Supported
Predictive Dialer Supported
Telephony Supported

Categories

Predictive Dialer Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Supported
Lead Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Not Supported
Call Transfer Supported
Callback Scheduling Not Supported
Campaign Specific Caller ID Not Supported
Contact Management Not Supported
FCC Compliance Not Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Integrations

CallHub Not Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Nok Nok S3 Authentication Not Supported
Pipedrive Supported
Plecto Supported
Twilio Supported
Zoho CRM Supported

Integrations

CallHub Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Nok Nok S3 Authentication Supported
Pipedrive Not Supported
Plecto Not Supported
Twilio Not Supported
Zoho CRM Not Supported
Claim MegaDialer and update features and information
Claim MegaDialer and update features and information
Claim OSDial and update features and information
Claim OSDial and update features and information