MantisHub vs. PhaseWare Tracker Comparison


MantisHub	PhaseWare Tracker PhaseWare
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MantisHub	PhaseWare Tracker
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MantisHub: About Hassle free bug & issue tracking. Track your issues with our simple, intuitive interface. Split your issues into categories and move then through your issues life-cycle. Search them, auto-assign them to your developers, attach files, tag it, ping your team mates and customize your system. All this and more with the well-known Mantis brand. Have your service hosted for a no hassle, super-fast setup with all new updates/features as soon as they are implemented. No more install or maintenance pain! Get reliable, secure data storage with access from anywhere. And you get access to our top notch support team for your MantisHub queries. We're always on the look out for integrations that enables your team to be more productive. We provide a heap of useful plugins exclusive to ManitsHub as well as partnering with some of the most popular services out there to leverage their capabilities for our users.	PhaseWare Tracker: About Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.
MantisHub: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	PhaseWare Tracker: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
MantisHub: Audience Companies of all sizes interested in a cloud-based issue tracking system	PhaseWare Tracker: Audience Software, mortgage, and internal IT teams
MantisHub: Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	PhaseWare Tracker: Support Phone Support Supported 24/7 Live Support Supported Online Supported
MantisHub: API Offers API Not Supported	PhaseWare Tracker: API Offers API Not Supported
MantisHub: Screenshots and Videos View more images or videos	PhaseWare Tracker: Screenshots and Videos View more images or videos
MantisHub: Pricing $4.95 per month Free Version Not Supported Free Trial Supported	PhaseWare Tracker: Pricing $49.00/month/user PhaseWare Cloud - $49 per user per month (per named license) or $89 per user per month (per concurrent license On-Site - $799 per user per named license or $1450 per user per conccurent license Free Version Not Supported Free Trial Supported
MantisHub: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	PhaseWare Tracker: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

MantisHub: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	PhaseWare Tracker: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
MantisHub: Company Information MantisHub Founded: 2014 United States www.mantishub.com	PhaseWare Tracker: Company Information PhaseWare Founded: 2005 United States www.phaseware.com
MantisHub: Alternatives MantisBT	PhaseWare Tracker: Alternatives Giva 5.0 out of 5 stars
MantisHub: Mantis Metaworks	PhaseWare Tracker: NetResults Tracker NetResults
MantisHub: TestCaseLab 5.0 out of 5 stars	PhaseWare Tracker: Wowdesk
MantisHub: FlipMantis	PhaseWare Tracker: SMART Software SMART
MantisHub: RC On-Track Issue Management Roundedcube View All	PhaseWare Tracker: NABD View All
MantisHub: Categories Issue Tracking Supported	PhaseWare Tracker: Categories Customer Service Supported Help Desk Supported Issue Tracking Supported
MantisHub: Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Not Supported Scheduling Supported Task Management Supported	PhaseWare Tracker: Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Supported Task Management Supported Show More Features Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Supported Live Chat Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported
MantisHub: Integrations Agentforce 360 for Nonprofits Not Supported Bitbucket Supported Bugsee Supported GitHub Supported Google Workspace Supported Grasshopper Supported LT Browser Supported Microsoft 365 Supported Microsoft Teams Supported TestLodge Supported Toggl Track Supported Show More Integrations View All 10 Integrations	PhaseWare Tracker: Integrations Agentforce 360 for Nonprofits Supported Bitbucket Not Supported Bugsee Not Supported GitHub Not Supported Google Workspace Not Supported Grasshopper Not Supported LT Browser Not Supported Microsoft 365 Not Supported Microsoft Teams Not Supported TestLodge Not Supported Toggl Track Not Supported Show More Integrations View All 1 Integration
MantisHub: Claim MantisHub and update features and information Claim MantisHub and update features and information	PhaseWare Tracker: Claim PhaseWare Tracker and update features and information Claim PhaseWare Tracker and update features and information