Wegweiser

Wegweiser

Old Forge Technologies
+
+

Related Products

  • NinjaOne
    6,065 Ratings
    Visit Website
  • Auvik
    678 Ratings
    Visit Website
  • SuperOps
    295 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,347 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,598 Ratings
    Visit Website
  • Thinfinity Workspace
    16 Ratings
    Visit Website
  • Iru
    1,389 Ratings
    Visit Website
  • Zoho Assist
    2,277 Ratings
    Visit Website
  • 10Duke Enterprise
    8 Ratings
    Visit Website
  • DriveStrike
    25 Ratings
    Visit Website

About

Desktop Central MSP is a remote Windows desktop management and administration for managed service providers. Suitable for MSPs of all sizes, Desktop Central MSP offers MSPs the ability to control and manage their customers' devices (including desktops, servers, laptops and mobile devices) remotely to troubleshoot or perform any changes. MSPs can choose from two editions of Desktop Central MSP software: the free and enterprise edition. Dedicated, built-in, single-click remote control feature for your MSP endpoint management software with video and audio call support, file-transfer, shortcuts, ability to record sessions, etc. Go green with effective power management by applying power schemes, shutting down inactive computers, and getting system uptime report. Restrict and control the usage of USB devices(mouse, keyboard, storage devices etc.) in the network both at the user and computer level.

About

Wegweiser is a multi-tenant SaaS platform for managed service providers and IT teams that adds endpoint intelligence to existing remote monitoring and management (RMM) systems. Agents for Windows, Linux and macOS collect device telemetry for analysis of system, security, application, network, software inventory and patch status. The console organizes findings and health scores across devices, groups, organizations and tenants, with onboarding assessments, trends, alerts, reports and compliance-control mappings. AI-assisted chat helps technicians investigate findings and likely causes. Browser-based terminal and remote-control tools support endpoint work. Wegweiser connects with selected help-desk and RMM products and sends alerts through Slack, Microsoft Teams, email or webhooks. It is designed for MSPs managing multiple client environments and internal IT teams seeking visibility alongside their existing RMM.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMBs and Large Enterprises seeking a solution to manage all their operations

Audience

Sysadmins, MSPs, IT folks

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$22.50 per year
Free Version Supported
Free Trial Supported

Pricing

$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Zoho
Founded: 1996
United States
www.manageengine.com/desktop-management-msp/

Company Information

Old Forge Technologies
Founded: 2020
United Kingdom
wegweiser.tech/

Alternatives

Alternatives

OptiTune

OptiTune

Bravura Software
Moorfox

Moorfox

DevSmooth Software Inc.

Categories

MSP Supported
RMM Supported

Categories

MSP Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Not Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Supported
Remote Systems Monitoring Not Supported
Scheduling Not Supported

Integrations

Axonius Supported
Control D Supported
HivePro Uni5 Supported
Kaseya VSA Not Supported
Microsoft Teams Not Supported
OctoXLabs Supported
Quickwork Supported
ScalePad Lifecycle Manager Supported
ServiceNow Supported
Slack Not Supported
Zammad Not Supported
Zendesk Supported

Integrations

Axonius Not Supported
Control D Not Supported
HivePro Uni5 Not Supported
Kaseya VSA Supported
Microsoft Teams Supported
OctoXLabs Not Supported
Quickwork Not Supported
ScalePad Lifecycle Manager Not Supported
ServiceNow Not Supported
Slack Supported
Zammad Supported
Zendesk Not Supported
Claim ManageEngine Desktop Central MSP and update features and information
Claim ManageEngine Desktop Central MSP and update features and information
Claim Wegweiser and update features and information
Claim Wegweiser and update features and information