MaintBoardMaintBoard Technologies
|
ObserveCTICacti
|
|||||
Related Products
|
||||||
About
MaintBoard CMMS is a simple maintenance software built for factories and facilities to manage daily maintenance work without spreadsheets or paper registers.
It helps teams record equipment, locations, and maintenance jobs in one place. When a machine breaks down, users can quickly raise a job, assign it to a technician, and track its progress until completion. Preventive maintenance jobs can be scheduled in advance so machines are serviced on time and breakdowns are reduced.
MaintBoard makes it easy to see maintenance history, track work done by technicians, and keep clear records for audits and inspections. The system works on web and mobile, allowing supervisors and technicians to update jobs from the shop floor or office.
|
About
ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings are categorized and stored for later playback directly from your PC, remote location, web or any touchtone telephone. Supervisors have access to multiple sites from their PC and can control auditing from a single location within the enterprise. ObserveCTI™ also provides your contact center supervisors the ability to perform audits on agents using a fully integrated auditing tool. Agents are audited and scored based on your specific criteria defined by your business. With a click of a mouse, the supervisor can listen and audit the recorded calls and screens, simultaneously. At the end of the session the supervisor can make comments, save or forward the audit to the agent or management for review.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Maintenance managers, reliability engineers, plant managers, and electrical or mechanical maintenance teams.
|
Audience
Call centers and contact centers looking for a Telephony solution
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
$29/month
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationMaintBoard Technologies
Founded: 2025
India
maintboard.com
|
Company InformationCacti
www.cacticom.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
|
||||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|