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About

Do you know why a visitor left your website before completing his or her purchase? Lucky Orange knows why. Lucky Orange is easy to use, ready to go “out of the box,” and every plan includes full access to all of our features: * Dynamic Heatmaps: Navigate through your website just like a visitor; data will be immediately populated on every element, drop-down, pop-up, and hover-over menu. Isolate certain devices, traffic sources, and visitors to identify potential pain points and problem areas. * User Recordings: Act like a DVR for your website, giving you the chance to watch recordings and see video playback of visitors and customers as they interact with your website. * Form Analytics:Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment. * Live Chat: Respond quickly to questions and even “co-browse” with visitors * Surveys & Polls: Create pop-up poll questions for a specific page or just for targeted visitors.

About

SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI and our proprietary machine-learning models are the ideal partners for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Business owners, marketers, developers, UX professionals, small businesses, agencies, enterprises

Audience

E-commerce businesses seeking a solution to improve their customers' experience and optimize conversion rates

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$18.00/month
7-day free trial, no credit card required. Plan starting at just $18 a month.
Free Version Not Supported
Free Trial Supported

Pricing

Upon request
We provide custom pricing options to better reflect our customers' needs and expectations.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Very helpful to understand how customers are interacting on your site live. The live feature is great, and tracks all relevant information - geography, device, etc.

Cons

  • Their interface could be nicer, but once you get past that the data is very good.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Lucky Orange
Founded: 2011
United States
www.luckyorange.com

Company Information

SessionStack
Founded: 2016
Bulgaria
www.sessionstack.com

Alternatives

Alternatives

Heap

Heap

Contentsquare

Categories

Co-Browsing Supported
Digital Analytics Supported
Heatmap Supported
Session Replay Supported
Web Analytics Supported

Categories

AI eCommerce Supported
Co-Browsing Supported
Digital Analytics Supported
Product Analytics Supported
Session Replay Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Supported
For Sales Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Supported
Website Analytics Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

Google Analytics Supported
Convert Experiences Supported
Drift Not Supported
Freshdesk Not Supported
HubSpot CRM Supported
HubSpot Marketing Hub Supported
HubSpot Service Hub Supported
Intercom Not Supported
Ketch Supported
Magento Supported
Mixpanel Not Supported
PrestaShop Supported
Raygun Not Supported
Rollbar Not Supported
Segment Not Supported
Sentry Not Supported
Stackpile Supported
Unbounce Supported
Weebly Supported
Wix Supported

Integrations

Google Analytics Supported
Convert Experiences Not Supported
Drift Supported
Freshdesk Supported
HubSpot CRM Not Supported
HubSpot Marketing Hub Not Supported
HubSpot Service Hub Not Supported
Intercom Supported
Ketch Not Supported
Magento Not Supported
Mixpanel Supported
PrestaShop Not Supported
Raygun Supported
Rollbar Supported
Segment Supported
Sentry Supported
Stackpile Not Supported
Unbounce Not Supported
Weebly Not Supported
Wix Not Supported
Claim Lucky Orange and update features and information
Claim Lucky Orange and update features and information
Claim SessionStack and update features and information
Claim SessionStack and update features and information