LogMeIn CentralGoTo
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Related Products
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About
LogMeIn Central is a powerful remote monitoring and management (RMM) platform designed to help IT teams maintain and secure their infrastructure from anywhere. It offers fast, reliable remote access for both PCs and Macs via mobile devices or desktops, enabling seamless support regardless of location. The platform provides features such as user management with group permissions, two-factor authentication, and computer grouping by location or function. LogMeIn Central integrates antivirus management powered by Bitdefender and a security center to help mitigate risks and prevent unauthorized data access. It also monitors computer health to detect critical issues and ensure smooth operation. Suitable for internal IT teams and managed service providers, it enables efficient management of endpoints through a single dashboard.
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About
SuperIT is an AI-powered IT support agent platform built for IT teams and managed service providers that want to resolve real service desk issues autonomously. The platform uses its own RMM agent, cloud integrations, a live digital twin, and learned support skills to understand each environment and take safe action. SuperIT can diagnose incidents, resolve routine service requests, follow up with end users, document tickets, and write updates back into PSA systems. It integrates with common IT tools across PSA, RMM, security, identity, backup, cloud, endpoint, and networking categories. Safety features include permission inheritance, allowlists, blocklists, approval workflows, isolated tenants, audit logs, encryption, and conservative rollout controls. SuperIT helps IT teams reduce ticket volume, improve service consistency, support users 24/7, and scale without adding headcount.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Internal IT teams, managed service providers, and businesses managing distributed endpoints like kiosks, POS systems, or remote devices seeking secure, efficient remote IT infrastructure management
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Audience
Managed service providers, internal IT teams, service desk managers, MSP owners, CTOs, and IT leaders seeking autonomous AI agents for secure ticket resolution, RMM-driven diagnostics, and scalable end-user support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$595/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGoTo
Founded: 2003
United States
www.logmein.com/products/central
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Company InformationSuperIT
Founded: 2025
Australia
superit.ai/
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Alternatives |
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Categories |
Categories |
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IT Service Features
Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
RMM Features
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Endpoint Protection Features
Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting
IT Asset Management Features
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Remote Desktop Features
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
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Integrations
Datto RMM
AuthPoint
Autotask PSA
Cisco Meraki
ClickShare Conference
CloudNuro
ConnectWise RMM
CrowdStrike Falcon
DoubleClue
Indent
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Integrations
Datto RMM
AuthPoint
Autotask PSA
Cisco Meraki
ClickShare Conference
CloudNuro
ConnectWise RMM
CrowdStrike Falcon
DoubleClue
Indent
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