Audience
Managed service providers, internal IT teams, service desk managers, MSP owners, CTOs, and IT leaders seeking autonomous AI agents for secure ticket resolution, RMM-driven diagnostics, and scalable end-user support
About SuperIT
SuperIT is an AI-powered IT support agent platform built for IT teams and managed service providers that want to resolve real service desk issues autonomously. The platform uses its own RMM agent, cloud integrations, a live digital twin, and learned support skills to understand each environment and take safe action. SuperIT can diagnose incidents, resolve routine service requests, follow up with end users, document tickets, and write updates back into PSA systems. It integrates with common IT tools across PSA, RMM, security, identity, backup, cloud, endpoint, and networking categories. Safety features include permission inheritance, allowlists, blocklists, approval workflows, isolated tenants, audit logs, encryption, and conservative rollout controls. SuperIT helps IT teams reduce ticket volume, improve service consistency, support users 24/7, and scale without adding headcount.
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Pricing
Starting Price:
$595/month
Integrations
Company Information
SuperIT
Founded: 2025
Australia
superit.ai/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
SuperIT Frequently Asked Questions
Q: What kinds of users and organization types does SuperIT work with?
SuperIT works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SuperIT support in their product?
SuperIT supports these languages: English.
Q: What kind of support options does SuperIT offer?
SuperIT offers support via online.
Q: What other applications or services does SuperIT integrate with?
SuperIT integrates with: Autotask PSA, Microsoft Entra ID, ConnectWise PSA, Datto RMM, SentinelOne Singularity, CrowdStrike Falcon, Fortinet, HaloPSA, ConnectWise RMM, Cisco Meraki, Microsoft Intune, NinjaOne, Microsoft 365, Okta, and Veeam Data Platform.
Q: What type of training does SuperIT provide?
SuperIT provides training in the form of documentation.
Q: How much does SuperIT cost?
Pricing for SuperIT starts at $595/month.
