Related Products
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About
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on communication channels of choice to drive performance in your contact center. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With 20 years of pure cloud expertise, LiveVox is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.
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About
Work from anywhere and keep delivering exceptional customer experiences. Zisson Contact Center is a cloud-based and omnichannel CX solution. We quickly set up flexible communication and customer service solutions for inquiries from telephony, webchat, email, chatbot, social media, and SMS. A cloud customer center is necessary to have. Today's situation shows that companies that are in the cloud have adapted to the new everyday life much faster. Contact us today to learn more about our customer center and emergency response solutions. We are here to optimize your customer journey. Fast implementation with no complicated training needed. Scalable. Cost effective. Omnichannel.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that need an advanced Debt Collection solution
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Audience
Companies of all sizes that want a cloud contact center to enhance customer experience
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLiveVox
Founded: 2000
United States
www.livevox.com
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Company InformationZisson
Founded: 2006
Norway
www.zisson.no/en/
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Debt Collection Features
Agency Management
Not Supported
Auto Dialer
Supported
Automated Notices
Supported
Callback Scheduling
Supported
Client Management
Supported
Commission Management
Not Supported
Compliance Management
Supported
Contact Management
Supported
Credit Bureau Reporting
Not Supported
In-House Collections
Not Supported
Payment Plans
Supported
Transaction Management
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Not Supported
Lead Management
Supported
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Integrations
CommunityWFM
Supported
Facebook
Not Supported
Facebook Messenger
Not Supported
Microsoft 365
Not Supported
Microsoft Teams
Not Supported
Oreka TR
Supported
SAP CRM
Not Supported
Salesforce
Not Supported
Scotty
Not Supported
Sedric AI
Supported
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Integrations
CommunityWFM
Not Supported
Facebook
Supported
Facebook Messenger
Supported
Microsoft 365
Supported
Microsoft Teams
Supported
Oreka TR
Not Supported
SAP CRM
Supported
Salesforce
Supported
Scotty
Supported
Sedric AI
Not Supported
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