Leaptree Optimize vs. Velocify Comparison


Leaptree Optimize Leaptree	Velocify ICE Mortgage Technology	+	+
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About 100% Salesforce native app that improves quality assessment productivity by 50%. Leaptree Optimize has been designed from the ground up to meet the need for consistent, affordable, and world-class QA of sales, support, and service teams using Salesforce. Built on the Salesforce platform, it allows supervisors to automate the creation of metrics and scorecards for any given activity: from call handling to updating records and scheduling follow-ups. Optimize enables the measurement of interactions across voice, email, webchat and social media. With Leaptree Optimize, you can implement a QA program that is: Consistent - Leaptree Optimize scorecards run within Salesforce, allowing every activity to be scored against a consistent set of criteria. Reps and agents know exactly what they will be scored on, so they can focus on doing the right things to get the right results. Targeted - Supervisors can select exactly the activities they want to focus on (e.g. all complaint- handling	About To survive and succeed in today’s mortgage market, you need a streamlined and optimized sales process. Velocify®, a part of the ICE Mortgage Technology™ Platform, puts sales automation to work to keep your team organized and focused on activities that drive more business. Streamline and enforce your unique sales process within Salesforce so your sales leaders, Salesforce admins, and loan officers can focus on growing the business and closing more loans. Your Salesforce environment will instantly become a powerful sales prospecting, closing, and reporting engine. Are you ready to increase your lead conversion rates by up to 400%? Retrieve mortgage leads from over 1,400 integrated lead sources, automatically distribute new leads and reassign unworked leads, prioritize all sales communications, and create customized sales workflows so all leads are acted upon. Respond faster to high-priority leads, sell smarter, and close more loans.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Customer experience leaders searching for a tool to enhance quality assurance processes and agent performance	Audience Mortgage professionals
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $40 per month Free Version Supported Free Trial Not Supported	Pricing $60 per user per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Supported Live Online Supported In Person Supported
Company Information Leaptree Founded: 2009 Ireland optimize.leaptree.com	Company Information ICE Mortgage Technology Founded: 2000 United States www.icemortgagetechnology.com/products/velocify
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Categories Contact Center Quality Assurance Supported	Categories Inside Sales Supported Lead Management Supported Lead Scoring Supported Sales Acceleration Supported Sales Force Automation Supported Sales Gamification Supported Sales Performance Management Supported
	Show More Features Inside Sales Features Auto-Dialing Supported Call List Management Supported Call Recording Supported Campaign Management Supported Dashboard Supported Data Management Not Supported Lead Capture Supported Lead Distribution Supported Lead Scoring Supported Performance Management Supported Lead Management Features Activity Tracking Supported Campaign Management Not Supported Lead Capture Not Supported Lead Distribution Supported Lead Nurturing Not Supported Lead Scoring Not Supported Lead Segmentation Not Supported Pipeline Management Supported Prospecting Tools Not Supported Source Tracking Supported
Integrations Adobe Marketo Engage Not Supported Agent Legend Not Supported BoldLeads Not Supported Causal Not Supported Cloudvirga Not Supported Conversica Not Supported Five9 Not Supported Formstack Documents Not Supported Gong Not Supported Grow Not Supported HubSpot Marketing Hub Not Supported Keap Not Supported LeadsBridge Not Supported Mav Not Supported Sales Boomerang Not Supported Salesforce Supported SlideShare Not Supported iContact Not Supported truDigital Not Supported Show More Integrations View All 2 Integrations	Integrations Adobe Marketo Engage Supported Agent Legend Supported BoldLeads Supported Causal Supported Cloudvirga Supported Conversica Supported Five9 Supported Formstack Documents Supported Gong Supported Grow Supported HubSpot Marketing Hub Supported Keap Supported LeadsBridge Supported Mav Supported Sales Boomerang Supported Salesforce Not Supported SlideShare Supported iContact Supported truDigital Supported Show More Integrations View All 31 Integrations
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