Smart IVR

Smart IVR

Interactive Powers
+
+

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About

Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.

About

Carrier-grade IVR platform, with exceptional performance, scalability, reliability and application multi-tenancy. Its distributed architecture can efficiently process hundred of simultaneous calls.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Global contact-center operators searching for a solution to test, monitor, and ensure global call-path reliability, voice quality, and uninterrupted customer communication across countries and carriers

Audience

Enterprises, Call Centers, Banking, Insurance, Services

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39/month/port
Plans: Basic, Pro, Plus
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Klearcom
Founded: 2016
United States
klearcom.com

Company Information

Interactive Powers
Founded: 2015
United States
www.ivrpowers.com/voicexml/

Alternatives

Alternatives

IVM

IVM

NCH Software
MyOperator

MyOperator

VoiceTree Technologies
Versa SASE

Versa SASE

Versa Networks
VoIP Spear

VoIP Spear

Toepoke Software

Categories

IVR Supported
VoIP Monitoring Supported

Categories

IVR Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Integrations

Amazon Lex Not Supported
Amazon Polly Not Supported
Amazon Web Services (AWS) Supported
Avaya Cloud Office Supported
Azure Automation Not Supported
Azure Text to Speech Not Supported
Cisco CX Cloud Supported
Dialogflow Not Supported
Five9 Supported
Genesys Cloud CX Supported
Google App Engine Not Supported
Google Cloud Platform Supported
NiCE CXone Mpower Supported
Oracle Cloud Infrastructure Supported
RingCentral RingCX Supported
Salesforce Supported
Talkdesk Supported
Twilio Supported
Vonage AI Studio Supported
Zoom Supported

Integrations

Amazon Lex Supported
Amazon Polly Supported
Amazon Web Services (AWS) Not Supported
Avaya Cloud Office Not Supported
Azure Automation Supported
Azure Text to Speech Supported
Cisco CX Cloud Not Supported
Dialogflow Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Google App Engine Supported
Google Cloud Platform Not Supported
NiCE CXone Mpower Not Supported
Oracle Cloud Infrastructure Not Supported
RingCentral RingCX Not Supported
Salesforce Not Supported
Talkdesk Not Supported
Twilio Not Supported
Vonage AI Studio Not Supported
Zoom Not Supported
Claim Klearcom and update features and information
Claim Klearcom and update features and information
Claim Smart IVR and update features and information
Claim Smart IVR and update features and information