Audience
Enterprises, Call Centers, Banking, Insurance, Services
About Smart IVR
Carrier-grade IVR platform, with exceptional performance, scalability, reliability and application multi-tenancy. Its distributed architecture can efficiently process hundred of simultaneous calls.
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Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting.
The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider.
Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.
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Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications.
We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including:
SMS
MMS
RCS
Live Chat
WhatsApp Business
Apple Messages for Business
Facebook Messenger
Instagram Business
Telegram
Viber
Voice / VOIP
Video
Email
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uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
Our robust, full-featured platform includes:
• Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding
• Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR
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• Automation - Chat Bots, Form Creator, Workflow Designer
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MightyCall
MightyCall is a flexible & scalable cloud-based call center solution designed specifically
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Set up - Enjoy the simple setup process with our intuitive flowchart.
Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity.
Collaborate - Track performance and route calls to your team members based on their roles and knowledge.
Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates.
Supervise - Train and supervise agents in real-time
and obtain precise performance data.
Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
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Pricing
Starting Price:
$39/month/port
Pricing Details:
Plans: Basic, Pro, Plus
Free Trial:
Free Trial available.
Integrations
Company Information
Interactive Powers
Founded: 2015
United States
www.ivrpowers.com/voicexml/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Smart IVR Frequently Asked Questions
Smart IVR Product Features
IVR
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
