Audience
Enterprises, Call Centers, Banking, Insurance, Services
About Smart IVR
Carrier-grade IVR platform, with exceptional performance, scalability, reliability and application multi-tenancy. Its distributed architecture can efficiently process hundred of simultaneous calls.
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and obtain precise performance data.
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Pricing
Starting Price:
$39/month/port
Pricing Details:
Plans: Basic, Pro, Plus
Free Trial:
Free Trial available.
Integrations
Company Information
Interactive Powers
Founded: 2015
United States
www.ivrpowers.com/voicexml/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Smart IVR Frequently Asked Questions
Smart IVR Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail