Audience

Businesses and enterprises requiring an in-demand cloud voice and messaging solution to optimize their services

About Aizan

We empower legacy Carriers by automating their provisioning and back-office systems and enhancing their ability to compete with Carrier 2.0 companies. Our Aim suite of solutions allows Enterprise customers to drive customer experience including SMS Marketing and the leading on-hold messaging service. We have built ourselves a reputation for outstanding support and innovative problem solving. We only use carrier-grade, Class 5 telecommunications networks to ensure your data is routed by reputable service partners. We specialize in creating sophisticated IVR solutions that are cloud-based, secure and highly scalable. Search, Reserve, Activate, Port-in and Port-out local numbers almost anywhere in the U.S. and Canada. We create cloud-based voice and messaging solutions for companies that normally see integration of these types of platforms as out of reach.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Aizan
Founded: 1999
Canada
www.aizan.com

Videos and Screen Captures

Aizan Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

Aizan Frequently Asked Questions

Q: What kinds of users and organization types does Aizan work with?
Aizan works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Aizan support in their product?
Aizan supports these languages: English.
Q: What kind of support options does Aizan offer?
Aizan offers support via phone support and online.
Q: What type of training does Aizan provide?
Aizan provides training in the form of documentation and in person.

Aizan Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

IVR

Survey Management Not Supported
Call Recording Not Supported
Voice Customization Not Supported
Call Routing Not Supported
Text to Speech Not Supported
Multiple Scripts Not Supported
Voice Mail Not Supported
Call Center Not Supported
Phone Key Input Not Supported
Call Logging Not Supported