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About

Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.

About

PhoneWagon is the #1 Top-Rated Call Tracking Software. Beautiful, simple, and easy to use. 14-day trial (no credit card). Create a campaign in under 30 seconds with local or toll-free phone numbers. PhoneWagon helps businesses grow by understanding which marketing campaigns deliver the highest return on investment and delivering world-class customer service through our voice and text messaging communications tools. PhoneWagon is a beautiful, easy-to-use call tracking software that helps digital marketing agencies and their clients understand which marketing campaigns are effective. 93% of businesses rely on phone calls to convert leads into paying customers. Marketing agencies are able to prove to their clients that they are driving them valuable inbound phone calls that convert into paying customers. Our white-labeled dashboard enables marketing agencies to keep a consistent brand as they give their clients a beautiful interface to see all their phone calls and texts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Global contact-center operators searching for a solution to test, monitor, and ensure global call-path reliability, voice quality, and uninterrupted customer communication across countries and carriers

Audience

Small businesses and marketing agencies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$10.00/month
Freelance: $10/mo
Starter: $39/month
Pro: $115/month
Agency: $275/month

*annual plans. We also have monthly plans available!
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Started using it and it has a clean interface that is pretty straightforward and easy to navigate.
  • Before phonewagon we really had no idea how to figure out our cost per lead when it came to our calling. Their reporting allowed me to tease out really neat insights like how long it took our firm to respond to leads and how many calls we were missing on a daily basis. we thought we were getting this kind of info from our phone provider but the way phonewagon presented the data was the difference maker.

Cons

  • I didn’t keep it for very long as the founders seemed unsure of their future.
  • while im a big fan of the reports I would like more robust ways of exportind data so that I can play aroudn with it more effectively on my end. Sometimes for the deepst of dives I like to work in excel and I enjoy it when providers give me everything and everythign possibe. I'd love it if they opened that up a bit more.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Klearcom
Founded: 2016
United States
klearcom.com

Company Information

PhoneWagon
Founded: 2016
United States
phonewagon.com/

Alternatives

Alternatives

MyOperator

MyOperator

VoiceTree Technologies
VoIP Spear

VoIP Spear

Toepoke Software

Categories

IVR Supported
VoIP Monitoring Supported

Categories

Bulk SMS Supported
Business VoIP Supported
Call Recording Supported
Call Tracking Supported
IVR Supported
SMS Marketing Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
IVR / Voice Recognition Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

AgencyAnalytics Not Supported
Amazon Web Services (AWS) Supported
Avaya Cloud Office Supported
Cisco CX Cloud Supported
Easyflow Not Supported
Five9 Supported
Genesys Cloud CX Supported
Google Ads Not Supported
Google Analytics Not Supported
Google Cloud Platform Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
HubSpot Service Hub Not Supported
RingCentral RingCX Supported
Salesforce Supported
Twilio Supported
Vonage AI Studio Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

AgencyAnalytics Supported
Amazon Web Services (AWS) Not Supported
Avaya Cloud Office Not Supported
Cisco CX Cloud Not Supported
Easyflow Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Google Ads Supported
Google Analytics Supported
Google Cloud Platform Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
HubSpot Service Hub Supported
RingCentral RingCX Not Supported
Salesforce Not Supported
Twilio Not Supported
Vonage AI Studio Not Supported
Wufoo Supported
Zapier Supported
Claim Klearcom and update features and information
Claim Klearcom and update features and information
Claim PhoneWagon and update features and information
Claim PhoneWagon and update features and information