TelebuHub

TelebuHub

Telebu
+
+

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About

Kixie is a revenue engagement platform that helps teams connect faster, sell smarter, and scale efficiently with AI-driven automation and seamless CRM integration. ✔️ Outbound Sales: Increase connection rates by up to 400% with AI-powered Local Presence Dialing, Multi-Line PowerDialer, and Spam Risk Reduction. ✔️ Marketing: Automate calls and texts for instant follow-ups and personalized, scalable outreach. ✔️ Inbound Sales & CS: Streamline workflows with CRM-based call routing, shared SMS inboxes, and automated responses. ✔️ RevOps & Leadership: Optimize team performance with AI-powered call insights, live coaching, and real-time analytics. 🚀 Boost productivity and revenue with Kixie. Visit our website to get started for free today, no credit card required!

About

Telebu Hub or Hub is a complete inbound and outbound contact center software that can be deployed on the cloud or on-premises. It’s easy to set up, easy to scale, and easy to use.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Kixie PowerCall supports sales managers and agents as well as small and medium sales teams and enterprise sales teams.

Audience

Companies that need a call center software solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Get a free trial today. No credit card required.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.4 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.0 / 5
design 3.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Super simple to use. Great Interface and multifunctional! I love being able to use the extension. That truly makes my job so much easier.
  • We like that they are integrated with HubSpot directly, so we are able to set up automatic SMS texts to new leads.
  • I like being able to use a number that is not to make calls, as well as being able to track the outcome of each of them!
  • The pros of the product are easy to use, has very good features like setting up voicemails, scheduling a call, sending out SMS, and calling agents.
  • Kixie is pretty easy to use and set up. It has a good integration with HubSpot (our CRM) and it has pretty good reporting.

Cons

  • Sometimes it can be glitchy with AirPods or other bluetooth devices.
  • - Phone app has a lot of issues (phone drops) - Has a slight learning curve in the beginning
  • It can freeze sometimes, but most of the time it is a network issue of my own, not the software.
  • There are hardly any cons, to be honest.
  • We still have problems with our caller ID/numbers showing up as different businesses (like dentists or spam). The pricing is fairly complicated and we experience downtime off and on.

Pros & Cons from Real Users

Pros

  • Have been using TelebuHub as our contact center a software for almost a year. The flexibility it offers in terms of packages is perhaps the best part. You can avail personalised packages based on only what you need. Saves you a lot and keep customers happy. I have personally faced no downtimes and any questions or queries or updates are immediately cleared by the super helpful customer service agents. Live reporting and analytics features are the most helpful. Helps me keep a tab on how properly my customers queries are handled! Also the IVRStudio is an absolute boon when it comes to designing your own IVR flow. If you are a small business looking for a cloud deployed contact center software , definitely give this a try!
  • It works as a good outbound, inbound and ticketing platform. Our business, Intricate Fashions India Private Limited is using the platform for about six months now. We use it to handle inbound support queries coming in via an IVR. It also has an inbuilt CRM. It's very competitively priced.

Cons

  • Could have used a mobile application since the website performance on mobile screens is poor.
  • CRM does not have the features that most basic CRMs available in the market offer. The design could have been a little better & pleasing to the eye. They don't have an App.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Kixie
Founded: 2013
United States
www.kixie.com/

Company Information

Telebu
Founded: 2003
India
www.telebu.com/hub

Alternatives

Alternatives

ICTContact

ICTContact

ICTInnovations
Dialpad Sell

Dialpad Sell

Dialpad
Telemation

Telemation

Database Systems

Categories

AI Call Center Supported
AI Dialers Supported
AI Sales Tools Supported
Auto Dialer Supported
Business VoIP Supported
Call Center Supported
Call Recording Supported
Customer Service Supported
Inside Sales Supported
IVR Supported
Local Marketing Supported
Parallel Dialers Supported
Power Dialers Supported
Sales Supported
Sales Acceleration Supported
Sales Coaching Supported
Sales Dialers Supported
Sales Enablement Supported
Sales Engagement Supported
Sales Intelligence Supported
Sales Tracking Supported
SMS Marketing Supported
Telephony Supported

Categories

Call Center Supported
IVR Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Not Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Not Supported
Instant Retrieval Not Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Supported
Call Recording Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Scoring Supported
Performance Management Supported

Local Marketing Features

Advertising Management Not Supported
CRM Supported
Email Marketing Not Supported
Feedback Management Not Supported
Live Chat Not Supported
NAP Management (Name/Address/Phone) Not Supported
Online Listings Management Not Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Not Supported
SEO Management Not Supported
Social Media Management Not Supported
Store Locator Not Supported
Website Management Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Sales Acceleration Features

Campaign Management Supported
CPQ Not Supported
Dialer Supported
Email Sequencing Supported
Email Templates Supported
Email Tracking Not Supported
List Building Not Supported
Meeting Scheduler Not Supported
Predictive Analytics Not Supported
Reporting Supported
Sales Gamification Supported
Sales Intelligence Supported
Sales Workflow Management Supported

Sales Coaching Features

Assessments Not Supported
Audio / Video Conferencing Supported
Built-In Course Authoring Not Supported
Call Recording Supported
Gamification Supported
Goal Setting / Tracking Supported
Learning Plans Not Supported
Onboarding Supported
Performance Metrics Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Goals / Quota Management Not Supported
Lead Management Supported
Meeting Management Not Supported
Performance Management Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Not Supported

Sales Engagement Features

Call Scripts / Call Steps Supported
CRM Integration Supported
Email Sequences Not Supported
Email Tracking / Automation Not Supported
Lead Management Not Supported
Reporting / Analytics Supported
Sales / Voice Dialer Supported
Sales Automation Supported
Search Not Supported
Task Management Not Supported
Templates Supported
Workflow Management Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Not Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Email Marketing Not Supported
Field Sales Management Not Supported
Lead Management Not Supported
Opportunity Management Not Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Not Supported
Territory Management Not Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Not Supported
Data Enrichment Not Supported
Data Import/Export Supported
Data Mining Not Supported
Data Verification Not Supported
Email Integration Not Supported
Lead Scoring Not Supported
List Building Supported
Performance Management Supported
Pipeline Management Not Supported
Predictive Modeling/Analytics Not Supported
Prospecting Tools Supported
Reporting/Analytics Supported
Sales Forecasting Supported

Sales Performance Management Features

Incentive Compensation Management (ICM) Not Supported
Predictive Sales Analytics Not Supported
Quota Management Not Supported
Reporting / Analytics Supported
Sales Coaching Analysis Not Supported
Sales Gamification Supported
Sales Performance Tracking Supported
Sales Planning & Forecasting Not Supported
Territory Management Not Supported

Sales Tracking Features

Activity Dashboard Supported
Alerts / Notifications Supported
Appointment Scheduling Supported
Call Logging Supported
Comments / Notes Supported
Custom Reports Supported
Document Management Not Supported
Email Templates Not Supported
Interaction Tracking Supported
Lead Management Not Supported
Lead Scoring Not Supported
Pipeline Management Not Supported
Reporting / Analytics Supported
Task Management Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Integrations

ActiveCampaign Supported
CRMnext Supported
Creatio Supported
Customer.io Supported
Emarsys Supported
Freshsales Supported
Fruition RevOps Supported
Intercom Supported
Iterable Supported
Kibo eCommerce Supported
LeadSquared Supported
Outdoo AI Supported
Pegasys Supported
Salesflare Supported
Sendoso Supported
ServiceNow Supported
Spiro Supported
Zapier Supported
Zendesk Supported
Zendesk Sell Supported

Integrations

ActiveCampaign Not Supported
CRMnext Not Supported
Creatio Not Supported
Customer.io Not Supported
Emarsys Not Supported
Freshsales Not Supported
Fruition RevOps Not Supported
Intercom Not Supported
Iterable Not Supported
Kibo eCommerce Not Supported
LeadSquared Not Supported
Outdoo AI Not Supported
Pegasys Not Supported
Salesflare Not Supported
Sendoso Not Supported
ServiceNow Not Supported
Spiro Not Supported
Zapier Not Supported
Zendesk Not Supported
Zendesk Sell Not Supported
Claim Kixie PowerCall & SMS and update features and information
Claim Kixie PowerCall & SMS and update features and information
Claim TelebuHub and update features and information
Claim TelebuHub and update features and information