Kilterly Prokeep

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Kilterly:

About

Build and sustain strong customer relationships. Increase customer retention. Lower customer acquisition costs. How does Kilterly help you build long-lasting customer relationships? Our data-driven analysis engine tells you who is engaged, who is indifferent and who is ready to churn.Our proprietary survey tool was developed specifically for customer success. It even includes a unique way to measure customer sentiment based on responses. How likely is your customer to recommend your business or product? We give you the tools needed to measure NPS routinely and unobtrusively. Kilterly’s automated communication lets you create campaigns and task work-offs that take onboarding and nurturing of the customer relationship to a new level. Our platform lets you pick and choose which customer segments to reach out to when most needed. Multiple segmentation criteria are available. Structure your team’s workflow.
Prokeep:

About

Prokeep is an easy-to-use, ever-improving messaging platform built exclusively for – and by – distributors, and supported by a team focused on our customers’ success. Prokeep helps you streamline your customer communications in a way that keeps your customer relationships - and your business - growing. Prokeep is an easy-to-use, ever-improving messaging platform built exclusively for – and by – distributors, and supported by a team focused on our customers’ success. Prokeep helps you streamline your customer communications in a way that keeps your customer relationships - and your business - growing. Prokeep delivers text messages even when your phone lines are down. No software to download, no updates to install. Prokeep is a cloud-based web app that can move with you to any machine. Prokeep exchanges more than half a million messages per month. That’s hundreds of thousands orders placed, inventory confirmations and customers just saying hi.
Kilterly:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Prokeep:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Kilterly:

Audience

Businesses seeking a solution to build and sustain strong customer relationships
Prokeep:

Audience

Distributors in wholesale construction
Kilterly:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Prokeep:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Kilterly:

API

Offers API Not Supported
Prokeep:

API

Offers API Not Supported
Kilterly:

Screenshots and Videos

Prokeep:

Screenshots and Videos

Kilterly:

Pricing

$399.00/month
Kilterly offers three pricing tiers based on number of clients
Free Version Not Supported
Free Trial Supported
Prokeep:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Kilterly:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Prokeep:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Kilterly:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Prokeep:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Kilterly:

Company Information

Kilterly
Founded: 2018
United States
kilterly.com
Prokeep:

Company Information

Prokeep
Founded: 2016
United States
www.prokeep.com
Kilterly:

Alternatives

Freshsuccess

Freshsuccess

Freshworks
Prokeep:

Alternatives

Local Measure Engage

Local Measure Engage

Local Measure
Kilterly:
Prokeep:
Kilterly:
Prokeep:
ReFrame Engage

ReFrame Engage

WSD Digital
Kilterly:
Prokeep:
Ecrion

Ecrion

Ecrion Software
Kilterly:
Prokeep:
Benbria Loop

Benbria Loop

Benbria
Kilterly:

Categories

Prokeep:

Categories

Kilterly:

Customer Engagement Features

Analytics Not Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported
Prokeep:

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported
Kilterly:

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Dynamics 365 Commerce Not Supported
Epicor Eclipse Not Supported
Freshdesk Supported
HubSpot Sales Hub Supported
Intercom Supported
Mailgun Supported
NetSuite Not Supported
Pipedrive Supported
ShipWorks Not Supported
Slack Supported
Zapier Not Supported
Zendesk Supported
Prokeep:

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Dynamics 365 Commerce Supported
Epicor Eclipse Supported
Freshdesk Not Supported
HubSpot Sales Hub Not Supported
Intercom Not Supported
Mailgun Not Supported
NetSuite Supported
Pipedrive Not Supported
ShipWorks Supported
Slack Not Supported
Zapier Supported
Zendesk Not Supported
Kilterly:
Claim Kilterly and update features and information
Claim Kilterly and update features and information
Prokeep:
Claim Prokeep and update features and information
Claim Prokeep and update features and information