eFiler

eFiler

Irradiant Ltd.
5.0 out of 5 stars
Keeping eFiler

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Keeping:

About

Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox. All support emails get organized in a new section of your mailbox and are separated from your regular emails. Create accountability and share the workload by assigning requests to individual team members. Know where every support email stands by marking them as open, closed or pending. No more requests slipping through the cracks. See your Shopify customer inside Keeping without ever leaving Gmail. Advanced reporting gives you the data you need to know how your team responds to customers. Track the first response time, volume of requests, and how each of your team members responds.
eFiler:

About

File and Find emails from Classic Outlook or New Outlook. Easily file one or more emails at a time alongside other project-related documents. Find your colleagues emails instantly with our colour-coded indexed search tool. eFiler is an essential companion for Outlook users who are looking for an easy way to file and find Outlook emails. eFiler requires no fancy IT infrastructure and takes just minutes to get teams fully up and running. Predictive email filing makes it easy to save sent or received email messages. Indexed email search finds emails quickly. If your business relies heavily on email correspondence then eFiler is for you! Spend less time finding company emails. Forget shared mailboxes and public folders - file emails alongside other client or project documents. No more isolated emails sitting in your colleagues mailbox while they are on holiday! Filed emails become easily accessible for your entire team.
Keeping:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
eFiler:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Keeping:

Audience

Companies looking for a powerful Email Management platform
eFiler:

Audience

Legal and construction teams, Consultants, Accountants & Professional Services Companies
Keeping:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
eFiler:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Keeping:

API

Offers API Not Supported
eFiler:

API

Offers API Not Supported
Keeping:

Screenshots and Videos

eFiler:

Screenshots and Videos

Keeping:

Pricing

$8 per user per month
Free Version Not Supported
Free Trial Supported
eFiler:

Pricing

$8.5/user/month
Subscription pricing starting from $8.50 per user per month (paid annually)
Free Version Not Supported
Free Trial Supported
Keeping:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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eFiler:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
eFiler:

Pros & Cons from Real Users

Pros

  • Ease of installation and use. Fast response when contacted due to our antivirus update deleted the eFiler exe file!! Excellent price - we used similar software previously that was very expensive. eFiler is much cheaper and works in a better way for our Company's requirements.
  • Great Customer Service. Email filing is very time-effective. Emails generally file on their own. Little administration work is associated with filing. bespoke filing solution made to suit the company.
  • Very easy to set up and use. The functions available are changing the way we utilise our emails and the ability to customised has enabled all our users to finally have an email filing system which works for them and the company as a whole.
  • Setup documentation clear and concise. Fast responses from support. Ease of use by non technical persons All the necessary features and more.

Cons

  • We haven't found anything as yet. Everything is running smoothly.
  • We just started using it, but so far it's been exceeding our expectations. Having moved from Ideagen to e-Filer, we have saved so much time, which will have a direct positive impact on the company's performance and efficiency!
  • Nothing major at all, just need support for each user when setting up but this is now in place
  • License management could be improved to transition seats from one workstation to another.
Keeping:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
eFiler:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Keeping:

Company Information

Keeping
Founded: 2019
Brookyn, NY
www.keeping.com
eFiler:

Company Information

Irradiant Ltd.
Founded: 2011
United Kingdom
efiler.co.uk
Keeping:

Alternatives

eFiler:

Alternatives

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eFiler:
Aryson Email Conversion Tool

Aryson Email Conversion Tool

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Emailgistics

Emailgistics

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eFiler:
QuickFile365

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Keeping:
Yahoo! Mail

Yahoo! Mail

Yahoo!
3.2 out of 5 stars
eFiler:
Ideagen Mail Manager

Ideagen Mail Manager

Ideagen
2.0 out of 5 stars
Keeping:

Categories

Email Management Supported
eFiler:

Categories

Email Management Supported
eFiler:

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported
Keeping:

Integrations

Autodesk Forma Not Supported
Egnyte Not Supported
Gmail Supported
Google Drive Not Supported
Google Workspace Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Shopify Supported
Zapier Supported
eFiler:

Integrations

Autodesk Forma Supported
Egnyte Supported
Gmail Not Supported
Google Drive Supported
Google Workspace Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Shopify Not Supported
Zapier Not Supported
Keeping:
Claim Keeping and update features and information
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eFiler:
Claim eFiler and update features and information
Claim eFiler and update features and information