Audience

Project and compliance teams in AEC and professional services that use Outlook.

About Ideagen Mail Manager

Ideagen Mail Manager is email management software for Microsoft Outlook that files project emails into your own systems so correspondence stays organized, searchable and audit-ready. Its Prompt & Predict feature learns your filing habits and suggests the right location as emails are sent and received, and emails can be filed to SharePoint, OneDrive or Ideagen Collaboration Portal. Advanced search covers subject, body, attachment name and even meeting location, using the relationships between projects, clients and deadlines. Files saved to shared folders stay accessible to project members, so project histories remain with the organization when colleagues leave. Compliance reports and audit trails help when auditors or clients ask for communication records. Serves AEC, professional services, financial services, legal, consultancy, logistics, government and property.

Integrations

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Company Information

Ideagen
Founded: 1993
United Kingdom
www.mailmanager.com

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
Training
Documentation
In Person
Support
Phone Support
Online

Ideagen Mail Manager Frequently Asked Questions

Q: What kinds of users and organization types does Ideagen Mail Manager work with?
Ideagen Mail Manager works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Ideagen Mail Manager support in their product?
Ideagen Mail Manager supports these languages: English.
Q: What kind of support options does Ideagen Mail Manager offer?
Ideagen Mail Manager offers support via phone support and online.
Q: What other applications or services does Ideagen Mail Manager integrate with?
Ideagen Mail Manager integrates with: Microsoft Outlook.
Q: What type of training does Ideagen Mail Manager provide?
Ideagen Mail Manager provides training in the form of documentation and in person.

Ideagen Mail Manager Product Features

Email Management

Email Monitoring Supported
Shared Inboxes Supported
Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Not Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Ideagen Mail Manager Verified User Reviews

Write a Review
  • A Mail Manager User
    Vice president
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 2 out of 5 stars
    Ease 4 out of 5 stars
    Features 2 out of 5 stars
    Pricing 3 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Look for other options "

    2 out of 5 stars Posted 2020-08-12

    Pros: simple to use when using pc. No support on mobile device. Look elsewhere for similar service. Not the best choice.

    Cons: too many limitations and shady support staff. Does not support mobile devices for filing sent emails.

    Overall: look for another option. Will either run out the contract or uninstall sooner than later. Not a good choice.

    Read More...
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