KMS Lighthouse vs. Rimeto Comparison


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About Whether you’re in financial services, healthcare, insurance, banking or any other industry where your employees need access to information at their fingertips, knowledge management is a crucial component in the success of this experience. KMS Lighthouse is the next-generation knowledge management solution used by brands globally. Our cutting-edge solution: ✅ Can cut employee training times by up to 50%. ✅ Increases productivity ✅ Reduces costs ✅ Reduce error rates ✅ Increase First Call Resolution (FCR) by up to 40% ✅ Easily integrates with your preferred tools, allowing you to increase productivity across all channels and departments. ✅ Is trusted by some of the biggest brands in the world. When your agents need information in real-time, our software is responsive which means an enhanced customer experience.	About Rimeto brings together any information, from any system so people holistically understand all their colleagues, across business units, functions & geographies. When people can find and understand each other, they can effectively work together. Understanding each person's focus enables cross-functional collaboration and helps avoid duplicate work. Rimeto unlocks your organization's collective experience, skills and relationships. Employees get the insight they need to drive impact. All employees - especially millennials - expect modern, powerful, consumer-grade enterprise tools. Your people value access to information that makes them feel more connected to each other and your organization. Rimeto makes this critical information accessible everywhere work happens. Rimeto is continually enhanced to deliver best-in-class employee experience and support the latest technology.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a knowledge management system	Audience Companies looking for a people-centric tool that helps increase engagement between people and teams
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.2 / 5 features 4.2 / 5 design 4.2 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I liked that the product relatively easy to mange and work with. Very intuitive and user friendly. Customization for item templates, dedicated home pages for different user roles, as well as the GetAnswer feature which enables searching within items with autocomplete. Easy to use, user friendly. The Ui is very good and looks like a high level platform. The search engine is fabulous. There are a lot of new features in the last version and the implementation process is very simple and obviously. Cons The information item pages are very blend, not very appealing to the eye. The built-in exam module has so many limitations with zero adaptivity to our way of running quizzes. A limited number of widget to be used on the homepage. Its support should be more quicker and answer the customer with more details. The pricing model needs more options like types of users. The system should have the options of specific floating modules.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information KMS Lighthouse Israel www.kmslh.com	Company Information Rimeto Founded: 2016 United States www.rimeto.com
Alternatives USU Knowledge Management USU Software	Alternatives OneWindow Workplace One Window Workplace by Withum
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Kapture CX	XAMPR Xampr
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Categories Contact Center Knowledge Base Supported Help Desk Supported Knowledge Management Supported	Categories Knowledge Management Supported
Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported
Integrations Salesforce Supported Asana Not Supported Box Not Supported Dropbox Not Supported Freshsales Supported Genesys Cloud CX Supported Google Chat Not Supported Google Drive Not Supported Jobvite Not Supported Microsoft SharePoint Not Supported Microsoft Teams Supported Okta Not Supported SAP SuccessFactors Not Supported Slack Not Supported Trello Not Supported Workday HCM Not Supported Zendesk Supported Show More Integrations View All 5 Integrations	Integrations Salesforce Supported Asana Supported Box Supported Dropbox Supported Freshsales Not Supported Genesys Cloud CX Not Supported Google Chat Supported Google Drive Supported Jobvite Supported Microsoft SharePoint Supported Microsoft Teams Not Supported Okta Supported SAP SuccessFactors Supported Slack Supported Trello Supported Workday HCM Supported Zendesk Not Supported Show More Integrations View All 13 Integrations
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