Document360
Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users.
Use Cases
Knowledge Base for Customers and Teams:
Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries.
IT Documentation (Including API Docs)
Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights.
Standard Operating Procedures (SOPs)
Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment.
User Manuals
Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.
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KMS Lighthouse
Whether you’re in financial services, healthcare, insurance, banking or any other industry where your employees need access to information at their fingertips, knowledge management is a crucial component in the success of this experience.
KMS Lighthouse is the next-generation knowledge management solution used by brands globally.
Our cutting-edge solution:
✅ Can cut employee training times by up to 50%.
✅ Increases productivity
✅ Reduces costs
✅ Reduce error rates
✅ Increase First Call Resolution (FCR) by up to 40%
✅ Easily integrates with your preferred tools, allowing you to increase
productivity across all channels and departments.
✅ Is trusted by some of the biggest brands in the world.
When your agents need information in real-time, our software is responsive which means an enhanced customer experience.
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Opus●Guide
Opus●Guide is a tool to systematize your business. Create and manage processes, SOPs, onboarding, training, and knowledge. Chrome extension to generate documents fast, Follow your usual process, just click on buttons. Captures automatically and your process instruction is generated. Finalize your process instruction, and assign roles for easy access to an organization. Systematize your business seamlessly. With our extension, you can quickly capture your screen and create beautiful instructions with screenshots. Create step-by-step instructions in seconds. Capture screenshots, just by clicking on buttons. With Opus●Guide you can create step-by-step instructions in seconds. Click "start" in the extension to automatically capture screenshots and highlight the pointer while you do your process. Edit your newly created instruction.
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Guru
Guru is the AI Source of Truth for your company.
It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work.
Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow.
Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates.
By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.
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