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About

Social Inbox for Collaborative Teams. Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Your days of logging in and out, over and over again, are over! Manage all customer engagement in real time in one place, speeding up the customer support process. With a single click, quickly respond to direct messages, mentions, reviews and comments on Juphy's dashboard. The biggest problem that delays customer support is the poor internal communication. Communicating via email delays ticket resolution time by an average of 4 hours. Collaborate on tickets with a collaborative tool like Slack. Create your support team, set up permissions, assign and chat in real time on incoming messages or tickets.

About

Manage customer support and communication directly from Slack. Collaborate effectively on shared emails like support@your.domain without sharing passwords among team members. SharedInbox connects to any email you currently use. You can also get an @in.sharedinbox.co email you can setup forwarding to. Just hit the command SharedInbox /compose and send emails to anyone. On any email thread, Just hit Reply Mail. Each incoming or outgoing email creates a new Slack Message Thread, easily tag teammates and discuss. Every account comes with a support site your users can send and manage their support requests from. No new installation or application required. Use a tool your team is already familiar with Slack. Know when your email is delivered and when it is opened. See files and pictures attached to your emails directly in Slack. Create a custom signature to attach to your emails. Set a custom message that is automatically sent once you get an email.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and brands of all sizes that want to engage customers on social media

Audience

Companies requiring a solution to manage customer support and communication directly from Slack

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version
Free Trial

Pricing

$5 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Juphy
Founded: 2018
Turkey
www.juphy.com

Company Information

SharedInbox
Founded: 2018
India
sharedinbox.co

Alternatives

Alternatives

SharedBox

SharedBox

Everygood
Spark Mail

Spark Mail

Readdle
Embed-bot

Embed-bot

Musbahdev Software Services
Chotam.io

Chotam.io

Star Consulting

Categories

Categories

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Integrations

Gmail
Google Cloud Platform
Microsoft Outlook
Slack
Yahoo! Mail

Integrations

Gmail
Google Cloud Platform
Microsoft Outlook
Slack
Yahoo! Mail
Claim Juphy and update features and information
Claim Juphy and update features and information
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Claim SharedInbox and update features and information