Audience

Organizations that want a shared inbox and help desk tool built on Slack

About SharedBox

Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members.

SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.

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Pricing

Starting Price:
$19.00/month
Free Version:
Free Version available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews for SharedBox Write a Review

Company Information

Everygood
Founded: 2018
Nigeria
sharedbox.app

Videos and Screen Captures

SharedBox Screenshot 1
SharedBox Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support
Online

SharedBox Frequently Asked Questions

Q: What kinds of users and organization types does SharedBox work with?
SharedBox works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SharedBox support in their product?
SharedBox supports these languages: English.
Q: What kind of support options does SharedBox offer?
SharedBox offers support via 24/7 live support and online.
Q: What other applications or services does SharedBox integrate with?
SharedBox integrates with: Google Workspace, Gmail, Microsoft Outlook, Microsoft 365, Slack, and X (Twitter).
Q: What type of training does SharedBox provide?
SharedBox provides training in the form of documentation.
Q: How much does SharedBox cost?
Pricing for SharedBox starts at $19.00/month.

SharedBox Product Features

Email Management

Email Monitoring Supported
Response Management Supported
Shared Inboxes Supported
Signature Management Supported
Whitelisting / Blacklisting Supported
Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Routing Not Supported
Spam Blocker Not Supported

SharedBox Additional Categories

SharedBox Verified User Reviews

Write a Review
  • Ramesh S.
    Senior Technical Support
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Slack integrated Email Management "

    5 out of 5 stars Edited 2020-07-15

    Pros: #1- SharedBox also supports Slack app integrations.
    #2- Very convenient to respond to inbound emails.
    #3- Simple to integrate and implement.
    #4- It Supports Gmail, outlook, own domain emails and many services.

    Cons: #1- We had an overall positive experience with it.

    Overall: It's a prominent email management tool. We use SharedBox with Slack app integration. It provides us to manage and respond to emails directly from the Slack app. It makes it convenient and effortless to manage inbound emails.

    Read More...
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