Audience
Companies that need professional helpdesks and personal task managers in one platform
About Sidequest
Sidequest combines the best of both worlds and brings the power of industry-grade issue management to your workplace. Send, receive and monitor your personal and team tasks. Always have a shared understanding about the status of tasks so you'll no longer need to wonder: Is it done? Is it still pending? Who is looking after it? What's the deadline? Use the power of native Slack threads to communicate right inside tasks, creating a shared task history and reducing ambiguity. Provide each Slack workspace member with a personal task inbox, and set up additional shared inboxes in channels – these are great for IT, HR, infrastructure and other internal helpdesks.
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Pricing
Starting Price:
$1.50 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Sidequest
Founded: 2020
Germany
www.getsidequest.app/
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Webinars
Support
Phone Support
Online
Sidequest Frequently Asked Questions
Sidequest Product Features
Help Desk
Alerts / Escalation
Supported
Document Storage
Supported
Multi-Channel Communication
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Ticket Management
Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Email Integration
Not Supported
IT Asset Management
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Service Level Agreement (SLA) Management
Not Supported
