Audience
Companies that need professional helpdesks and personal task managers in one platform
About Sidequest
Sidequest combines the best of both worlds and brings the power of industry-grade issue management to your workplace. Send, receive and monitor your personal and team tasks. Always have a shared understanding about the status of tasks so you'll no longer need to wonder: Is it done? Is it still pending? Who is looking after it? What's the deadline? Use the power of native Slack threads to communicate right inside tasks, creating a shared task history and reducing ambiguity. Provide each Slack workspace member with a personal task inbox, and set up additional shared inboxes in channels – these are great for IT, HR, infrastructure and other internal helpdesks.
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Pricing
Starting Price:
$1.50 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Sidequest
Founded: 2020
Germany
www.getsidequest.app/
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Webinars
Support
Phone Support
Online
Sidequest Frequently Asked Questions
Sidequest Product Features
Help Desk
Alerts / Escalation
Document Storage
Multi-Channel Communication
Real-time Chat
Self Service Portal
Ticket Management
Automated Routing
Community Forums
Customizable Branding
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Network Monitoring
Service Level Agreement (SLA) Management
